External Sales & Service Advisor: Drive Client Growth

FirstRand Bank India; Underberg; On-site; ZAR 180,000 - 320,000; Full time

Job summary

FirstRand Bank India is seeking an External Sales and Service Advisor to deliver an exceptional customer experience by understanding and responding to individual needs. You will provide tailored financial solutions while adhering to policies.

You will apply sales processes within your area to meet targets, build trusted client relationships, and promote digital self-service options. A FSCA FAIS NQF Level 5 qualification and First Level Regulatory Examination are required.

Qualifications

• FSCA-recognized FAIS relevant NQF Level 5 qualification or higher.
• Completed First Level Regulatory Examination.
• Strong sales and client relationship skills.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Achieve sales targets in line with performance scorecards.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options.
• Deliver customer service through adherence to quality service standards.

Skills

Sales process

Client relationships

Cross-selling

Education

FAIS NQF5 or higher

Job description

FirstRand Bank India is seeking an External Sales and Service Advisor to deliver an exceptional customer experience by understanding and responding to individual needs. You will provide tailored financial solutions while adhering to policies.

You will apply sales processes within your area to meet targets, build trusted client relationships, and promote digital self-service options. A FSCA FAIS NQF Level 5 qualification and First Level Regulatory Examination are required.