Senior External Sales & Service Advisor Lead

FirstRand Bank India; Pietermaritzburg; Presencial; ZAR 280 000 - 420 000; Tempo integral

Resumo da oferta

FirstRand Bank India in Pietermaritzburg seeks an External Sales and Service Advisor to drive sales performance, build relationships, and deliver outstanding service. You will engage clients, execute defined processes, and support the team to meet targets while upholding governance standards.

Minimum requirements include a FSCA-recognized FAIS NQF Level 5 qualification or higher and the First Level Regulatory Examination.

Qualificações

• FSCA FAIS qualification or higher required.
• First Level Regulatory Examination completed.
• Proven ability to achieve sales targets and manage pipelines.
• Excellent customer service and relationship-building skills.
• Willingness to network and collaborate.

Responsabilidades

• Drive sales performance by applying established processes to achieve individual targets within the assigned area.
• Build and sustain strong customer relationships through effective engagement and exceptional service delivery.
• Contribute to team success by consistently meeting objectives and supporting a superior customer experience.
• Adhere to governance and compliance standards and elevate issues for investigation and resolution.
• Identify opportunities to increase sales revenue while growing the client base and containing costs.

Conhecimentos

Sales

Relationship building

Customer service

Target driven

Cross-selling

Digital adoption

Formação académica

FSCA FAIS NQF Level 5 qualification or higher

First Level Regulatory Examination

Ferramentas

CRM software

Descrição da oferta de emprego

FirstRand Bank India in Pietermaritzburg seeks an External Sales and Service Advisor to drive sales performance, build relationships, and deliver outstanding service. You will engage clients, execute defined processes, and support the team to meet targets while upholding governance standards.

Minimum requirements include a FSCA-recognized FAIS NQF Level 5 qualification or higher and the First Level Regulatory Examination.