Executive Spa Director: Drive Profit & Elite Experiences

Placements24; Upington; On-site; ZAR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Competitive executive salary

Health insurance

Executive training programs

Relocation assistance

Job summary

Placements24 is seeking a seasoned Spa Director to lead a luxury spa in Upington. This executive role oversees strategic direction, operations and financial performance to deliver exceptional guest experiences.

You will recruit and develop staff, curate service menus, and drive revenue through budgeting, marketing and vendor management. A bachelor’s in Hospitality or Business is preferred, with 8+ years in spa or luxury hospitality management.

Qualifications

• Extensive experience in spa management or luxury hospitality (8+ years).
• Proven P&L management, budgeting and financial reporting.
• Bachelor's degree in Hospitality Management or Business Administration preferred.

Responsibilities

• Develop and implement strategic plans for revenue and profitability.
• Lead, recruit, train, and manage spa staff to excellence.
• Oversee daily operations and guest experiences.
• Develop spa menu and stay ahead of trends.
• Manage inventory, vendors, budgets and marketing initiatives.
• Ensure health, safety and regulatory compliance.

Skills

Spa leadership

P&L management

Budget forecasting

Staff development

Strategic planning

Education

Bachelor's degree in Hospitality or Business

Job description

About the Role

Our client is seeking a seasoned and visionary Spa Director to lead their luxury spa in Upington. This executive role is responsible for the overall strategic direction, operational management, and financial performance of the spa. You will oversee all aspects of spa operations, including staff management, service development, marketing, client experience, and budgetary control. The ideal candidate is a dynamic leader with extensive experience in the hospitality or wellness industry, a passion for service excellence, and a proven ability to drive profitability and enhance brand reputation. This is a premier opportunity to shape the future of a high-end spa and deliver unparalleled wellness experiences to guests.

Key Responsibilities

• Develop and implement strategic business plans to achieve spa revenue and profitability goals.
• Lead, recruit, train, and manage spa staff, fostering a culture of excellence and teamwork.
• Oversee daily spa operations, ensuring seamless service delivery and exceptional guest experiences.
• Develop and curate a comprehensive menu of spa services and treatments, staying ahead of industry trends.
• Manage spa inventory, vendor relationships, and operational budgets effectively.
• Implement and monitor marketing initiatives to attract and retain clientele.
• Ensure compliance with all health, safety, and regulatory standards.

Requirements

• Extensive experience in spa management or luxury hospitality management (minimum 8 years).
• Demonstrated success in P&L management, budget forecasting, and financial reporting.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of spa operations, treatments, and wellness trends.
• Experience in staff development, training, and performance management.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• A highly competitive executive salary and bonus structure.
• Comprehensive health, dental, and vision insurance benefits.
• Opportunities for professional development and executive training programs.
• Generous allowance for spa services and products.
• Relocation assistance may be provided for qualified candidates.