Spa Manager

Placements24; Mbombela (Nelspruit); On-site; ZAR 350,000 - 500,000; Full time

Benefits offered by this job

Competitive salary with commission

Comprehensive health and wellness bene

Generous employee discounts on spa and

Continuing education and professional

Tranquil and supportive work enviro

Job summary

Placements24 is seeking a dedicated Spa Manager to lead a luxurious spa in Nelspruit. You will oversee daily operations, staff supervision, client care, and treatment offerings, ensuring exceptional service and revenue growth.

Ideal candidates have proven spa management experience, strong leadership and budgeting skills, and a passion for wellness. Familiarity with spa software and POS systems is advantageous, and a professional, tranquil environment is offered.

Qualifications

• Experience in spa management or senior supervision.
• Knowledge of skincare products and wellness trends.
• Strong leadership and customer service skills.

Responsibilities

• Oversee daily spa operations and guest experience.
• Lead and train therapists and reception staff.
• Develop treatment menus, protocols, and pricing.
• Manage inventory and purchasing.
• Ensure health, safety and sanitation compliance.
• Handle guest inquiries and bookings professionally.

Skills

Leadership

Customer service

Budgeting & cost control

Staff training & supervision

Spa industry knowledge

Education

Certificate in Spa Therapy or related field

Tools

Spa management software

POS systems

Job description

About the Role

Our client is seeking a dedicated and experienced Spa Manager to lead their luxurious spa facilities in Nelspruit . You will be responsible for the overall management of the spa, including staff supervision, client care, treatment offerings, inventory management, and financial performance. This role requires a passion for wellness, excellent leadership skills, and a commitment to providing an exceptional and rejuvenating experience for all guests. You will play a key role in maintaining the spa's reputation for excellence, driving revenue, and ensuring a serene and professional atmosphere.

Key Responsibilities

• Manage the daily operations of the spa, ensuring a seamless guest experience.
• Lead, train, and motivate spa therapists and reception staff.
• Develop and manage treatment menus, service protocols, and pricing strategies.
• Oversee inventory of spa products and supplies, managing purchasing and stock levels.
• Ensure compliance with all health, safety, and sanitation standards.
• Handle guest inquiries, bookings, and resolve any issues promptly and professionally.

Requirements

• Proven experience as a Spa Manager or in a senior spa supervisory role.
• Certification in spa therapy or a related field is advantageous.
• Strong knowledge of spa treatments, wellness trends, and skincare products.
• Excellent leadership, communication, and customer service skills.
• Experience with spa management software and POS systems.
• Ability to manage budgets and control costs effectively.

Benefits

• Competitive salary with commission opportunities.
• Comprehensive health and wellness benefits.
• Generous employee discounts on spa services and products.
• Opportunities for continuing education and professional development.
• A tranquil and supportive work environment.