E-commerce Website Administrator

Placements24; Kimberley; Presencial; ZAR 167 000 - 301 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

On-site presence in Kimberley

On-the-job training

Resumo da oferta

Placements24 in Kimberley, South Africa, is seeking an E-commerce Website Administrator to manage and maintain the online store. The role focuses on accurate product information, daily updates, order processing support, and site troubleshooting to optimize conversions.

The ideal candidate has hands-on experience with Shopify, WooCommerce, or Magento, solid CMS knowledge, and a proactive approach to problem-solving in a fast-paced environment.

Qualificações

• Attention to detail and accuracy in data entry
• Excellent communication and customer service skills
• Proactive and problem-solving mindset
• Ability to multitask in a fast-paced environment

Responsabilidades

• Manage and update product listings with descriptions, pricing, images, and inventory levels on the e-commerce platform.
• Ensure the website runs smoothly by checking for errors and broken links.
• Assist in implementing new features and functionalities on the site.
• Monitor site performance and optimize speed and user experience.
• Process and manage online orders with accurate fulfillment coordination.
• Handle customer inquiries about site functionality, products, and orders.
• Collaborate with marketing and design teams on site updates and promotions.
• Troubleshoot website issues and escalate to technical teams when needed.
• Maintain website security by following best practices and updating software.
• Generate basic website performance reports.

Descrição da oferta de emprego

About the Role

Our client, a growing online retailer based in Kimberley, Northern Cape , is seeking a meticulous and tech-savvy E-commerce Website Administrator to manage and maintain their online store. This role is crucial for ensuring the website functions seamlessly, product information is accurate, and the user experience is optimized for conversions. You will be responsible for daily website updates, product catalog management, order processing support, and troubleshooting any technical issues that may arise. The ideal candidate will have a strong understanding of e-commerce platforms, excellent attention to detail, and a proactive approach to problem-solving. Join our client and play a key role in the smooth operation and enhancement of their digital storefront.

Key Responsibilities

• Manage and update product listings, including descriptions, pricing, images, and inventory levels on the e-commerce platform.
• Ensure the website is technically sound, performing regular checks for errors and broken links.
• Assist in the implementation of new website features and functionalities.
• Monitor website performance and identify areas for optimization in terms of speed and user experience.
• Process and manage online orders, ensuring accuracy and timely fulfillment coordination.
• Handle customer inquiries related to website functionality, product information, and order status.
• Collaborate with marketing and design teams to implement website updates and promotional content.
• Troubleshoot and resolve website-related issues, escalating complex problems to the relevant technical teams.
• Maintain website security by adhering to best practices and updating software as needed.
• Generate basic website performance reports.

Requirements

• Proven experience as an E-commerce Administrator, Website Manager, or similar role.
• Proficiency with e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong understanding of website content management systems (CMS).
• Excellent attention to detail and accuracy in data entry and management.
• Basic knowledge of HTML/CSS is advantageous.
• Familiarity with website analytics tools (e.g., Google Analytics).
• Good communication and customer service skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills and a proactive attitude.
• A keen interest in e-commerce and digital technologies.

Benefits

• Our client offers a competitive salary, opportunities for skill development, and a supportive work environment in Kimberley, Northern Cape
• Employees will benefit from on-the-job training and the chance to grow within the company
• Our client values its employees and provides a stable working environment with opportunities for career progression within their expanding online business
• Regular performance feedback and team collaboration sessions are standard
• This role requires on-site presence to ensure operational efficiency