E-commerce Platform Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance

Retirement contributions

Paid time off

Job summary

Placements24 is seeking an E-commerce Platform Specialist to optimize an online store in Nelspruit, Mpumalanga, ZA. You will configure and maintain Shopify/Magento/BigCommerce platforms, collaborate with tech and marketing teams, and drive improvements in conversion rates and user experience.

The role emphasizes hybrid work, security compliance, data-driven testing, and a focus on performance and optimization across the customer journey.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.

Responsibilities

• Manage and maintain the e-commerce platform (Shopify, Magento, WooCommerce) ensuring stability and performance.
• Configure new features, integrations to enhance customer journey and operational efficiency.
• Troubleshoot issues including bugs and performance bottlenecks.
• Collaborate with devs, designers, and marketing for website updates.
• Optimize performance: page load speed, mobile responsiveness, UX.
• Ensure security and data privacy compliance.
• Develop and execute A/B tests to improve conversions.
• Monitor analytics and user behavior to identify improvements.
• Manage product catalog data and attributes.

Skills

Analytical thinking

Problem solving

Communication

Team collaboration

Education

Bachelor's degree in CS/IT/Marketing or related

Tools

Shopify Plus

Magento

BigCommerce

Salesforce Commerce Cloud

Google Analytics

A/B testing tools

Job description

About the Role

Our client is seeking a skilled E-commerce Platform Specialist to manage and optimize their online store's functionality and user experience in Nelspruit, Mpumalanga, ZA. This role is crucial for ensuring the e-commerce platform is robust, user-friendly, and aligned with business goals. You will be responsible for the technical aspects of the platform, including configuration, integrations, troubleshooting, and driving improvements to enhance conversion rates and customer satisfaction. The ideal candidate possesses strong technical aptitude, a deep understanding of e-commerce best practices, and excellent problem-solving skills, with the ability to thrive in a hybrid work model.

Key Responsibilities

• Manage and maintain the e-commerce platform (e.g., Shopify, Magento, WooCommerce), ensuring its stability and performance.
• Implement and configure new features, functionalities, and integrations to enhance the customer journey and operational efficiency.
• Troubleshoot and resolve technical issues related to the e-commerce platform, including bugs, errors, and performance bottlenecks.
• Collaborate with development teams, designers, and marketing specialists to implement website updates and new functionalities.
• Optimize website performance, including page load speed, mobile responsiveness, and overall user experience.
• Ensure the platform is compliant with all relevant security standards and data privacy regulations.
• Develop and execute A/B tests to improve conversion rates, user engagement, and other key metrics.
• Monitor platform analytics and user behavior to identify areas for improvement and provide data-driven recommendations.
• Manage product catalog data, including setup, categorization, and attribute management.
• Stay updated on e-commerce platform updates, emerging technologies, and industry trends.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.
• 3-5 years of experience working with e-commerce platforms, preferably with hands‑on administration and development experience.
• Proficiency in at least one major e-commerce platform (e.g., Shopify Plus, Magento, BigCommerce, Salesforce Commerce Cloud).
• Strong understanding of web technologies (HTML, CSS, JavaScript) and their application in an e-commerce context.
• Experience with website analytics tools (e.g., Google Analytics) and A/B testing tools.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical teams.
• Experience working in a hybrid work environment, managing tasks effectively both remotely and in the office.
• Knowledge of integrations with third‑party tools (e.g., ERP, CRM, payment gateways) is a plus.
• Familiarity with SEO best practices as they relate to e-commerce platforms.

Benefits

• Competitive salary.
• Comprehensive benefits package including health insurance and retirement contributions.
• Aple paid time off.
• This hybrid role provides a balance of flexibility and in-office collaboration.

Our client offers a competitive salary, comprehensive benefits package including health insurance and retirement contributions, and ample paid time off. This hybrid role provides a balance of flexibility and in-office collaboration. You will have the opportunity to work on cutting-edge e-commerce technology, contribute significantly to the company's online success, and grow your career within a supportive environment in Nelspruit, Mpumalanga, ZA.