About the Role
Our client is seeking a skilled E-commerce Platform Specialist to manage and optimize their online store operations in Soweto, Gauteng . This role requires a technical aptitude combined with a strong understanding of e-commerce best practices. You will be responsible for the day-to-day administration of the e-commerce platform, ensuring smooth functionality, product merchandising, and a seamless customer experience. The ideal candidate will have experience with major e-commerce platforms, a keen eye for detail, and the ability to troubleshoot technical issues. This is a fantastic opportunity to play a key role in the digital success of a growing business within the vibrant community of Soweto .
Key Responsibilities
- Administer and maintain the company's e-commerce platform (e.g., Shopify, Magento, WooCommerce).
- Manage product catalog, including adding new products, updating descriptions, pricing, and imagery.
- Ensure website content is accurate, up-to-date, and optimized for search engines (SEO).
- Monitor website performance, identify bugs or technical issues, and coordinate with development teams for resolution.
- Implement and manage promotional activities, discounts, and coupon codes on the platform.
- Oversee the integration of third‑party applications and tools (e.g., payment gateways, shipping solutions).
- Analyze website performance metrics and user behavior to identify opportunities for improvement.
- Collaborate with marketing and sales teams to support campaign execution and product launches.
- Ensure the platform adheres to security best practices and data privacy regulations.
- Provide technical support and training to internal teams as needed.
Requirements
- Proven experience as an E-commerce Platform Specialist, Website Administrator, or similar role.
- In-depth knowledge of at least one major e-commerce platform (e.g., Shopify, Magento, WooCommerce).
- Understanding of e-commerce principles, including SEO, product merchandising, and user experience.
- Experience with website analytics tools (e.g., Google Analytics).
- Basic understanding of HTML, CSS, and JavaScript is a plus.
- Strong troubleshooting and problem‑solving skills.
- Excellent attention to detail and organizational abilities.
- Good communication and collaboration skills.
- Ability to manage multiple tasks and prioritize effectively.
- Bachelor's degree in Information Technology, Computer Science, Marketing, or a related field is preferred.
Benefits
- Competitive salary based on experience and skills.
- Opportunity to work on a key platform for a growing business.
- Be part of a dedicated team focused on digital success.
- Professional development and training opportunities.
- Located in the dynamic area of Soweto, Gauteng .