E-commerce Platform Specialist

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Hybrid work model

Opportunities for professional growth

Job summary

Placements24 in Richards Bay, KwaZulu-Natal seeks an E-commerce Platform Specialist to manage and optimize our client’s online store. You will ensure platform stability, implement features, and support marketing campaigns to enhance user experience and sales.

The role requires hands-on experience with Shopify/Magento/WooCommerce, analytics, and frontend basics (HTML/CSS/JS). This hybrid position offers collaboration across teams in Richards Bay.

Qualifications

• Proven experience in managing and optimizing e-commerce platforms.
• Strong understanding of e-commerce technologies, web development principles, and UX/UI best practices.
• Proficiency with at least one major e-commerce platform (Shopify, Magento, WooCommerce).
• Experience with web analytics tools (Google Analytics) for performance monitoring and analysis.
• Familiarity with HTML, CSS, and JavaScript is a plus.
• Excellent problem-solving and analytical skills.

Responsibilities

• Manage and maintain the e-commerce platform (Shopify, Magento, WooCommerce) ensuring stability and performance.
• Implement new features, functionalities, and product updates on the e-commerce site.
• Optimize website performance including page load speed, mobile responsiveness, and user experience.
• Collaborate with marketing to implement promotional campaigns, product launches, and content updates.
• Troubleshoot and resolve technical issues or bugs on the site.
• Monitor website analytics and user behavior to identify areas for improvement.
• Ensure product listings are accurate and SEO-friendly.
• Manage integrations with payment gateways, shipping providers, and marketing tools.
• Stay current with e-commerce trends to recommend platform improvements.
• Assist in developing and executing e-commerce strategy to drive sales and customer satisfaction.

Skills

E-commerce platforms

Web analytics

UX/UI best practices

HTML/CSS/JS knowledge

Problem solving

Tools

Shopify

Magento

WooCommerce

Job description

About the Role

Our client is seeking a meticulous and technically adept E-commerce Platform Specialist to join their team in Richards Bay, KwaZulu-Natal. This role is responsible for the day-to-day management, optimization, and continuous improvement of our client's e-commerce platform. You will ensure the platform runs smoothly, effectively supports marketing initiatives, and provides an exceptional user experience for customers. The ideal candidate possesses a strong understanding of e-commerce technologies, a keen eye for detail, and a proactive approach to problem-solving. This position is crucial for maintaining and enhancing our client's online sales infrastructure and driving operational efficiency. Join a growing business in a key South African coastal region.

Key Responsibilities

• Manage and maintain the e-commerce platform (e.g., Shopify, Magento, WooCommerce), ensuring its stability and performance.
• Implement new features, functionalities, and product updates to the e-commerce site.
• Optimize website performance, including page load speed, mobile responsiveness, and overall user experience.
• Collaborate with the marketing team to implement promotional campaigns, product launches, and content updates on the platform.
• Troubleshoot and resolve any technical issues or bugs that arise on the e-commerce site.
• Monitor website analytics and user behavior to identify areas for improvement and enhancement.
• Ensure product listings are accurate, well-organized, and optimized for search engines (SEO).
• Manage integrations with third-party systems, such as payment gateways, shipping providers, and marketing tools.
• Stay current with e-commerce technology trends and best practices to recommend platform improvements.
• Assist in the development and execution of e-commerce strategy to drive sales and customer satisfaction.

Requirements

• Proven experience in managing and optimizing e-commerce platforms.
• Strong understanding of e-commerce technologies, web development principles, and UX/UI best practices.
• Proficiency with at least one major e-commerce platform (e.g., Shopify, Magento, WooCommerce).
• Experience with web analytics tools (e.g., Google Analytics) for performance monitoring and analysis.
• Familiarity with HTML, CSS, and JavaScript is a plus.
• Excellent problem-solving and analytical skills.
• Ability to manage multiple tasks and projects simultaneously.
• Strong communication and collaboration skills to work effectively with various teams.
• Detail-oriented with a commitment to accuracy and quality.
• Experience working in Richards Bay, KwaZulu-Natal or a similar operational environment.

Benefits

Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional growth. This hybrid role provides flexibility while ensuring active participation in team projects in Richards Bay. Enjoy a supportive work environment and contribute to the success of a key player in the South African e-commerce sector. We also provide ongoing training and development opportunities.