E-commerce Warehouse Manager

Placements24; Gqeberha; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

Placements24 in South Africa is seeking an experienced E-commerce Warehouse Manager to oversee all remote fulfillment operations for a fast-paced online retailer. You will optimize inventory control, order processing, and timely shipping, while leading a remote team and coordinating with 3PLs to maintain accuracy and cost efficiency.

The ideal candidate has at least six years in warehouse management or logistics, strong WMS experience, and a solid grasp of supply chain principles.

Qualifications

• Six or more years in warehouse management or logistics, with e-commerce fulfillment experience.
• Experience implementing and optimizing WMS and warehouse processes.
• Strong understanding of supply chain, transportation and logistics operations.
• Proven ability to lead and manage remote teams effectively.
• Excellent problem-solving, analytical, and decision-making skills.

Responsibilities

• Oversee and manage all warehouse operations, including receiving, put-away, inventory control, order picking, packing, and shipping.
• Develop and implement strategies to optimize warehouse layout, workflows, and resource allocation for maximum efficiency.
• Manage inventory accuracy through regular cycle counts and robust inventory management systems.
• Ensure timely and accurate fulfillment of all customer orders.
• Lead, train, and motivate a remote warehouse team, setting clear performance expectations and fostering accountability.
• Implement and enforce safety procedures and standards within the warehouse environment.
• Analyze warehouse performance data and KPIs to identify trends, bottlenecks, and opportunities for continuous improvement.
• Manage relationships with third-party logistics providers (3PLs) and carriers.
• Control warehouse operating costs and implement cost-saving measures without compromising service quality.

Skills

Remote team leadership

Analytical thinking

Problem solving

Inventory management

WMS implementation

Supply chain knowledge

Safety standards

Education

Bachelor's degree in Supply Chain Management, Logistics or related field

Tools

WMS software

Job description

About the Role

Our client, a fast-paced and innovative online retailer, is seeking an experienced E-commerce Warehouse Manager to oversee all aspects of their fulfillment operations in a fully remote setting. This is a critical role focused on ensuring efficient inventory management, order processing, and timely shipment to customers. You will be responsible for optimizing warehouse workflows, implementing best practices in logistics, and leading a remote team to maintain high levels of productivity and accuracy. The ideal candidate will possess a strong background in supply chain and logistics management, with a proven ability to drive efficiency and cost savings. As a fully remote position, this role offers unparalleled flexibility and the opportunity to manage operations from your home office, contributing significantly to the success of our client's business in the Port Elizabeth, Eastern Cape, ZA region.

Key Responsibilities

• Oversee and manage all warehouse operations, including receiving, put-away, inventory control, order picking, packing, and shipping.
• Develop and implement strategies to optimize warehouse layout, workflows, and resource allocation for maximum efficiency.
• Manage inventory accuracy through regular cycle counts and robust inventory management systems.
• Ensure timely and accurate fulfillment of all customer orders.
• Lead, train, and motivate a remote warehouse team, setting clear performance expectations and fostering a culture of accountability.
• Implement and enforce safety procedures and standards within the warehouse environment.
• Analyze warehouse performance data and KPIs to identify trends, bottlenecks, and opportunities for continuous improvement.
• Manage relationships with third-party logistics providers (3PLs) and carriers.
• Control warehouse operating costs and implement cost-saving measures without compromising service quality.

Requirements

• Minimum of 6 years of experience in warehouse management or logistics, with a significant portion focused on e-commerce fulfillment.
• Proven experience in inventory management, WMS (Warehouse Management System) implementation, and optimization.
• Strong understanding of supply chain principles, transportation, and logistics operations.
• Demonstrated ability to lead and manage remote teams effectively.
• Excellent problem-solving, analytical, and decision-making skills.
• Proficiency in using warehouse management software and other relevant technologies.
• Strong commitment to safety and operational excellence.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Experience in a fast-paced e-commerce environment relevant to Port Elizabeth, Eastern Cape, ZA is highly desirable.

Benefits

• Our client offers a highly competitive annual salary with performance-based bonuses.
• Comprehensive health and wellness benefits are provided, along with generous paid time off and professional development opportunities.
• This fully remote role offers the ultimate flexibility, allowing you to structure your workday from home and achieve an excellent work-life balance.
• You will be provided with the necessary tools and resources to succeed in managing operations remotely for the Port Elizabeth, Eastern Cape, ZA market.