Remote Warehouse Operations Lead

Placements24; East London; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Performance bonuses

Stock options

Remote work

Job summary

Placements24 is seeking a highly skilled Remote Warehouse Operations Lead to steer a distributed warehousing network from anywhere. You will set best practices, drive KPIs, analyze cross-site data, and support on-site managers to raise efficiency and service quality.

With 8+ years in warehouse operations and strong WMS/automation knowledge, you will lead remote teams, develop training, and travel as needed to ensure safe, compliant operations across regions.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 8 years in warehouse operations management with leadership roles.
• Proven expertise in WMS, automation, and logistics technologies.
• Strong leadership, communication, and analytics skills.
• Ability to lead remote teams and travel as needed.

Responsibilities

• Develop, implement, and monitor warehouse policies and procedures.
• Set KPIs for warehouse operations and drive continuous improvement.
• Analyze data across locations to identify trends and improvements.
• Provide remote leadership and support to on-site managers.
• Develop training materials for warehouse workforce.
• Oversee inventory management to minimize discrepancies.
• Collaborate with tech teams to optimize WMS.
• Ensure health, safety, and environmental standards.
• Prepare reports for senior leadership with findings and recommendations.
• Drive cost reduction and service quality initiatives.

Skills

Leadership

Communication

Data analysis

Problem-solving

Remote team leadership

Travel readiness

Education

Bachelor's degree in Logistics / Supply Chain / Business Admin

Tools

WMS

Automation

Logistics technologies

Job description

About the Role

Our client, a national e-commerce fulfillment provider, is seeking a highly motivated and experienced Remote Warehouse Operations Lead to drive efficiency and excellence across their distributed warehousing network. This is a fully remote position, allowing you to lead and manage warehouse operations from anywhere. You will be responsible for developing and implementing best practices, setting performance standards, analyzing operational data, and supporting on-site warehouse managers to achieve key objectives. The ideal candidate will have a proven track record in warehouse management, strong leadership capabilities, and expertise in optimizing workflows and improving productivity. This role offers a unique opportunity to shape operational strategy for a growing company and impact logistics across various regions, including **East London, Eastern Cape**, without being physically present. You will be instrumental in maintaining high standards of service and efficiency through remote leadership and strategic guidance.

Key Responsibilities

• Develop, implement, and monitor operational policies and procedures for warehouse sites.
• Set performance targets (KPIs) for warehouse operations and drive continuous improvement.
• Analyze operational data from various warehouse locations to identify trends, efficiencies, and areas for development.
• Provide remote leadership, guidance, and support to on-site warehouse managers and teams.
• Develop training materials and programs to enhance skills across the warehouse workforce.
• Oversee inventory management strategies to ensure accuracy and minimize discrepancies across the network.
• Collaborate with technology teams to implement and optimize Warehouse Management Systems (WMS).
• Ensure compliance with health, safety, and environmental standards across all warehouse operations.
• Drive initiatives to improve operational efficiency, cost reduction, and service quality.
• Prepare reports and present findings and recommendations to senior leadership regarding warehouse performance.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in warehouse operations management, with a significant portion in leadership roles.
• Proven experience in developing and implementing warehouse best practices and operational strategies.
• Strong understanding of Warehouse Management Systems (WMS), automation, and logistics technologies.
• Exceptional leadership, communication, and interpersonal skills, with the ability to lead remote teams effectively.
• Excellent analytical and problem-solving abilities, with proficiency in data analysis tools.
• Demonstrated ability to drive change and achieve results in a complex operational environment.
• Self-motivated, organized, and able to manage multiple priorities in a remote setting.
• Experience overseeing operations in diverse geographical locations, potentially including awareness of logistics in areas like **East London, Eastern Cape**, is a plus.
• Ability to travel occasionally to warehouse sites as needed.

Benefits

• This fully remote position offers a highly competitive salary and a comprehensive benefits package, including health insurance and retirement contributions.
• Enjoy the ultimate flexibility of working from home while leading critical operations.
• Opportunities for significant career advancement within a rapidly growing e-commerce logistics company.
• Access to cutting-edge technology and resources to support your role.
• Potential for performance bonuses and stock options.
• This role provides a unique chance to influence and improve logistics operations across multiple sites, impacting efficiency for customers nationwide, and demonstrating leadership beyond geographical boundaries, even connecting remotely to operations near **East London**.