E-commerce Platform Specialist

Placements24; Mossel Bay; Hybrid; ZAR 148,000 - 295,000; Full time

Benefits offered by this job

Competitive daily rate

Remote work flexibility

Long-term engagement opportunities

Job summary

Placements24 seeks an E-commerce Platform Specialist to enhance a growing online store. You will manage product data, implement features, and troubleshoot to ensure a seamless customer experience.

Remote role with understanding of Mossel Bay operations, collaborating with Marketing, Sales and IT to meet business needs. The ideal candidate brings 3+ years on e-commerce platforms, hands-on Shopify/Magento/WooCommerce, and skills in PIM/DAM, HTML/CSS/JS basics, and Google Analytics.

Qualifications

• 3+ years experience as E-commerce Specialist or Platform Administrator
• Hands-on with Shopify, Magento or WooCommerce
• Experience managing product information and digital assets
• Basic troubleshooting using HTML/CSS/JavaScript
• Familiarity with Google Analytics and SEO principles
• Strong organizational skills and ability to work remotely

Responsibilities

• Manage and maintain the e-commerce platform on a daily basis
• Oversee product catalog updates including pricing and images
• Implement website updates and promotional banners
• Troubleshoot platform issues with developers or third-party support
• Ensure site performance, speed and mobile responsiveness
• Collaborate with marketing to implement SEO best practices
• Integrate third-party apps and plugins to enhance functionality
• Monitor analytics to identify user behavior and opportunities

Skills

E-commerce strategy

Problem-solving

Independent work

Attention to detail

Team collaboration

Education

Bachelor's degree in related field

Equivalent practical experience

Tools

Shopify

Magento

WooCommerce

PIM systems

DAM systems

Google Analytics

Job description

About the Role

Our client, a growing online retailer, is seeking a skilled E-commerce Platform Specialist to enhance their digital storefront and operational efficiency, based remotely but with an understanding of operations near Mossel Bay, Western Cape . This role is critical for managing, maintaining, and optimizing the company’s e-commerce platform to ensure a seamless and engaging customer experience. You will be involved in everything from product data management and website updates to implementing new features and troubleshooting technical issues. The ideal candidate will possess a strong technical aptitude, a keen eye for detail, and a passion for e-commerce technology. This is a fantastic opportunity for a self-motivated professional to make a significant impact on our client’s online business. You will work closely with marketing, sales, and IT teams to ensure the platform meets business needs and evolving customer expectations. Your expertise will be key to driving sales and improving user satisfaction through a robust and efficient e-commerce presence. The position requires a proactive approach to identifying and resolving issues, and a commitment to staying abreast of platform developments.

Key Responsibilities

• Manage and maintain the e-commerce platform (e.g., Shopify, Magento, WooCommerce) on a daily basis.
• Oversee product catalog management, including adding new products, updating descriptions, images, and pricing.
• Implement and manage website updates, including content changes, promotional banners, and feature enhancements.
• Troubleshoot and resolve technical issues related to the e-commerce platform, working with developers or third-party support as needed.
• Ensure the website is optimized for performance, speed, and mobile responsiveness.
• Collaborate with the marketing team to implement SEO best practices and improve search engine visibility.
• Integrate and manage third‑party applications and plugins to enhance platform functionality.
• Monitor website analytics to identify user behavior patterns and areas for improvement.
• Assist in the development and execution of e-commerce marketing campaigns and promotions.

Requirements

• Proven experience (3+ years) as an E-commerce Specialist, Platform Administrator, or similar role.
• Hands-on experience with at least one major e-commerce platform (e.g., Shopify, Magento, WooCommerce).
• Proficiency in managing product information management (PIM) systems and digital asset management (DAM).
• Understanding of front-end web technologies (HTML, CSS, JavaScript) for basic troubleshooting and implementation.
• Experience with website analytics tools (e.g., Google Analytics) and SEO principles.
• Excellent problem-solving skills and the ability to work independently.
• Strong organizational skills and attention to detail.
• A Bachelor's degree in a related field is preferred, or equivalent practical experience.
• Ability to work remotely effectively, with strong communication skills relevant to teams supporting operations near Mossel Bay, Western Cape .

Benefits

• This contractor role offers a competitive daily rate and the flexibility of remote work, allowing you to manage your schedule effectively.
• You’ll have the opportunity to work on diverse projects and contribute directly to the success of a dynamic e-commerce business.
• Our client provides a supportive environment for independent contractors and offers potential for long-term engagement.
• Gain valuable experience managing and optimizing e-commerce platforms for a company with a significant presence in the region around Mossel Bay, Western Cape .
• Enjoy the autonomy of remote work while being an integral part of our client’s digital transformation efforts.
• Be part of a company that values technical expertise and efficient online operations.