E-commerce Platform Manager

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 700,000 - 950,000; Full time

Benefits offered by this job

Competitive salary and incentives

Hybrid work model

Opportunity to lead e-commercestrategy

Exposure to multiple e-commerce tech &

Collaborative and innovative work env.

Career advancement opportunities

Job summary

Placements24 is seeking an experienced E-commerce Platform Manager for Richards Bay, KwaZulu-Natal. You will oversee day-to-day operations, optimize features, manage product listings, and drive sales growth across online channels.

This role collaborates with tech, marketing, and operations to deliver a seamless customer experience. The ideal candidate has 5+ years in e-commerce management, strong analytics, and experience with Shopify/Magento/WooCommerce, plus CRO and UX/UI knowledge.

Qualifications

• Bachelor's degree in Business, Marketing, Information Technology, or a related field.
• Minimum of 5 years of experience in e-commerce management or digital product management.
• Experience with e-commerce platforms (Shopify, Magento, WooCommerce) and administration.
• Strong understanding of web analytics tools (Google Analytics) and their application.
• Excellent project management skills and ability to manage multiple priorities.
• Familiarity with UX/UI principles for e-commerce websites.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Experience with A/B testing and CRO.

Responsibilities

• Manage the end-to-end operation of the e-commerce platform, including website content, product catalog, and promotional activities.
• Oversee the implementation of new features, functionalities, and integrations on the e-commerce site.
• Ensure the website is optimized for performance, speed, security, and mobile responsiveness.
• Monitor website analytics and user behavior to identify areas for improvement and A/B testing opportunities.
• Collaborate with marketing teams to execute online campaigns and promotions effectively.
• Manage relationships with third-party vendors and technology partners.
• Ensure product data accuracy, consistency, and quality across the platform.
• Troubleshoot and resolve any technical issues or bugs related to the e-commerce platform.
• Stay current with e-commerce best practices, emerging technologies, and industry trends.

Skills

Analytical skills

Project management

Communication skills

UX/UI knowledge

A/B testing

CRO

Education

Bachelor's degree in Business/Marketing/IT or related

Tools

Shopify

Magento

WooCommerce

Job description

About the Role

Our client, a prominent online retailer operating in **Richards Bay, KwaZulu-Natal**, is seeking an experienced E-commerce Platform Manager to oversee and optimize their online sales channels. This critical role will be responsible for the day-to-day management of the e-commerce platform, ensuring a seamless and engaging customer experience, and driving sales growth. You will work closely with technology, marketing, and operations teams to implement new features, manage product listings, and enhance website performance. This position offers a hybrid work model, providing a balance between collaborative office time and focused remote work. We are looking for a strategic thinker with a deep understanding of e-commerce technology and user experience.

Key Responsibilities

• Manage the end-to-end operation of the e-commerce platform, including website content, product catalog, and promotional activities.
• Oversee the implementation of new features, functionalities, and integrations on the e-commerce site.
• Ensure the website is optimized for performance, speed, security, and mobile responsiveness.
• Monitor website analytics and user behavior to identify areas for improvement and A/B testing opportunities.
• Collaborate with marketing teams to execute online campaigns and promotions effectively.
• Manage relationships with third-party vendors and technology partners.
• Ensure product data accuracy, consistency, and quality across the platform.
• Troubleshoot and resolve any technical issues or bugs related to the e-commerce platform.
• Stay current with e-commerce best practices, emerging technologies, and industry trends.

Requirements

• Bachelor's degree in Business, Marketing, Information Technology, or a related field.
• Minimum of 5 years of experience in e-commerce management or digital product management.
• Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and their administration.
• Strong understanding of web analytics tools (e.g., Google Analytics) and their application.
• Excellent project management skills, with the ability to manage multiple priorities.
• Familiarity with UX/UI principles and best practices for e-commerce websites.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills for effective collaboration.
• Experience with A/B testing and conversion rate optimization (CRO).

Benefits

• Competitive salary and performance incentives.
• Hybrid work model offering flexibility and work-life balance.
• Opportunity to lead and shape the e-commerce strategy of a growing company.
• Exposure to a wide range of e-commerce technologies and platforms.
• Collaborative and innovative work environment.
• Career advancement opportunities within the organization.