E-commerce Platform Specialist

Placements24; Gqeberha; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary package

Medical aid benefits and retirement基金

Growth opportunities and training

Generous annual leave

Job summary

WhatJobs Direct in Port Elizabeth, Eastern Cape is seeking a meticulous E-commerce Platform Specialist to join our client's team. You will manage, optimize, and enhance the client's e-commerce website and related platforms, ensuring a seamless online shopping experience.

This hybrid role combines in-office collaboration with remote flexibility, and you will work with development, marketing, and operations to drive performance and growth.

Qualifications

• Proven experience as an E-commerce Specialist or Web Administrator.
• Strong knowledge of Shopify, Magento, or WooCommerce.
• Experience with CMS and web content management.
• Familiarity with HTML/CSS/JavaScript a plus.
• Knowledge of SEO principles for e-commerce websites.
• Experience with Google Analytics.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and organizational abilities.
• Good communication and collaboration skills.
• Ability to work effectively in a hybrid environment.
• Experience working within the Eastern Cape or with local e-commerce businesses is advantageous.

Responsibilities

• Manage and maintain the e-commerce platform, ensuring optimal performance.
• Update product listings with descriptions, images, pricing, and inventory data.
• Configure features, plugins, and integrations.
• Collaborate with designers and developers to implement new functionalities.
• Conduct regular website audits to identify and resolve issues and bottlenecks.
• Optimize content and structure for SEO and user experience.
• Monitor website analytics and user behavior for enhancements.
• Support marketing campaigns by implementing tracking codes and data capture.
• Troubleshoot customer-facing website issues promptly.
• Stay updated on e-commerce trends and platform updates.

Skills

E-commerce platforms

Web administration

CMS management

HTML/CSS/JS familiarity

SEO for e-commerce

Google Analytics

Analytical skills

Communication & collaboration

Hybrid work

Tools

Shopify

Magento

WooCommerce

CMS

Job description

About the Role

WhatJobs Direct is seeking a meticulous and technically proficient E-commerce Platform Specialist to join our client's team in Port Elizabeth, Eastern Cape . This role is instrumental in managing, optimizing, and enhancing the client's e-commerce website and associated platforms. You will be responsible for ensuring a seamless and user-friendly online shopping experience for customers, working closely with development, marketing, and operations teams. The ideal candidate has a strong understanding of e-commerce technologies, website architecture, and user experience best practices. This hybrid role allows for a blend of in-office collaboration and remote flexibility, offering a balanced approach to modern work life. You will play a key role in driving website performance, managing product listings, and implementing new features to support business growth. We are committed to fostering a supportive work environment that encourages innovation and continuous improvement in the digital space.

Key Responsibilities

• Manage and maintain the e-commerce platform, ensuring optimal performance and uptime.


• Implement and update product listings, including descriptions, images, pricing, and inventory data.


• Configure and manage website features, plugins, and integrations.


• Collaborate with designers and developers to implement new website functionalities and improvements.


• Conduct regular website audits to identify and resolve technical issues, bugs, and performance bottlenecks.


• Optimize website content and structure for improved SEO and user experience.


• Monitor website analytics and user behavior to identify areas for enhancement.


• Support marketing campaigns by implementing tracking codes and ensuring accurate data capture.


• Troubleshoot and resolve customer-facing website issues promptly.


• Stay updated on e-commerce trends, platform updates, and best practices for online sales.

Requirements

• Proven experience as an E-commerce Specialist, Web Administrator, or similar role.


• Strong technical understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).


• Experience with website content management systems (CMS).


• Familiarity with HTML, CSS, and JavaScript is a plus.


• Knowledge of SEO principles and best practices for e-commerce websites.


• Experience with website analytics tools (e.g., Google Analytics).


• Excellent problem-solving and analytical skills.


• Strong attention to detail and organizational abilities.


• Good communication and collaboration skills.


• Ability to work effectively in a hybrid work environment.


• Experience working within the Eastern Cape or with local e-commerce businesses is advantageous.

Benefits

You will work with a dedicated team focused on delivering exceptional online experiences.

• Our client offers a competitive salary package, reflecting your skills and experience.


• Employees are provided with comprehensive medical aid benefits and contribute to a retirement fund.


• Opportunities for professional growth and development through training and certifications are available.


• This hybrid role offers a flexible work arrangement, balancing office-based collaboration in Port Elizabeth, Eastern Cape with remote work convenience.


• Benefits include generous annual leave and a supportive work culture that values employee well-being.

Join a growing company poised for significant expansion in the e-commerce sector.