E-commerce Operations Lead

Placements24; Benoni; On-site; ZAR 500,000 - 800,000; Full time

Job summary

Placements24 is seeking an E-commerce Operations Lead in Benoni, Gauteng to oversee daily order fulfillment, inventory control, logistics coordination and customer service excellence. You will implement operational strategies, optimize workflows, and lead a team to hit KPIs in a fast-growing online business.

The ideal candidate has a strong background in e-commerce operations, supply chain management, and a passion for delivering a smooth, efficient customer experience while driving continuous

Job description

About the Role

Our client, a rapidly expanding e-commerce business, is seeking a highly organized and detail-oriented E-commerce Operations Lead to manage their daily operations in Benoni, Gauteng. This crucial role involves overseeing all aspects of the online order fulfillment process, inventory management, logistics coordination, and customer service excellence. The ideal candidate will have a strong background in e-commerce operations, supply chain management, and a passion for ensuring a smooth and efficient customer experience. You will be responsible for implementing operational strategies, optimizing workflows, and managing a team to achieve key performance indicators. We are looking for a proactive leader who can identify and resolve operational challenges, drive continuous improvement, and contribute to the overall growth and profitability of the business. This is a demanding yet rewarding opportunity to take charge of a vital function within a thriving online company.