About the Role
Our client is a fast-paced, innovative e-commerce startup looking for a results-driven E-commerce Growth Hacker & Social Media Lead to join their team in George, Western Cape . This role is crucial for accelerating growth through strategic social media initiatives and cutting-edge growth hacking techniques. You will be responsible for devising and implementing experiments to acquire new customers, increase engagement, and drive revenue. We need a self-starter who is passionate about leveraging social media channels not just for brand building, but as direct revenue-generating engines. This position demands a unique blend of analytical prowess, creative thinking, and a deep understanding of the e-commerce customer journey. You will own the social media strategy from conception to execution, focusing on measurable outcomes and rapid iteration. The ideal candidate thrives in a startup environment, is comfortable with ambiguity, and possesses a relentless drive to achieve exponential growth. You will play a key role in defining the brand's online voice and presence.
Key Responsibilities
- Design and implement innovative growth hacking strategies across social media platforms to drive customer acquisition and retention.
- Develop and manage comprehensive social media marketing campaigns to increase brand awareness, website traffic, and conversions.
- Conduct A/B testing on ad creatives, landing pages, and user flows to optimize conversion rates.
- Analyze campaign performance data to identify key insights, trends, and opportunities for optimization.
- Manage paid social media budgets effectively, ensuring maximum ROI for advertising spend.
- Create compelling and shareable content tailored for different social media channels and audience segments.
- Build and nurture an engaged online community, responding to inquiries and fostering brand advocacy.
- Collaborate with the product and marketing teams to align social media efforts with overall business objectives.
- Stay ahead of emerging social media trends, tools, and growth hacking techniques.
- Report on key growth metrics and social media performance to senior management.
Requirements
- Minimum of 4 years of experience in e-commerce, digital marketing, or a growth-focused role.
- Proven success in implementing growth hacking strategies and achieving significant user acquisition or revenue growth.
- Strong understanding of social media marketing, including organic and paid strategies across platforms like Facebook, Instagram, TikTok, and LinkedIn.
- Proficiency in data analysis tools (e.g., Google Analytics, Amplitude, Mixpanel) and experience with A/B testing methodologies.
- Excellent copywriting and content creation skills, with the ability to craft persuasive and engaging messages.
- Experience managing significant advertising budgets and optimizing campaigns for performance.
- Strong project management and organizational skills.
- A creative and analytical mindset with a passion for experimentation.
- Bachelor's degree in Marketing, Business, or a related quantitative field is preferred.
- Experience working within the South African e-commerce sector is a plus.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunity to shape the growth trajectory of a promising e-commerce brand in George .
- Exposure to cutting-edge growth marketing techniques and tools.
- Collaborative and energetic work culture.
- Benefits package including medical aid contributions.
- Regular team-building activities and company events.
- Be part of a company that values innovation and continuous improvement.