E-commerce Content & Social Media Coordinator

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid working arrangement

Professional development opportunities

Paid time off

Job summary

Placements24 is seeking an energetic E-commerce Content & Social Media Coordinator for Richards Bay, KwaZulu-Natal. You will create and publish engaging content across social media and the company blog, driving e-commerce sales and brand engagement.

You will manage the content calendar, design visuals with Canva/Photoshop, and monitor engagement across platforms. A 1–2 year track record in social media and content creation is preferred, with a hybrid work setup in Richards Bay.

Qualifications

• 1-2 years of experience in social media management and content creation, preferably in e-commerce.
• Bachelor's degree or Diploma in Marketing, Communications, Digital Media, or related field.
• Proficiency with social media management tools (Hootsuite, Buffer).
• Experience with graphic design tools (Canva, Adobe Photoshop) is highly desirable.

Responsibilities

• Develop and manage a content calendar for social media channels and the company blog.
• Create engaging content including graphics, videos, and copy for social media and e-commerce.
• Schedule and publish posts with optimal timing and audience reach.
• Monitor channels for inquiries and respond promptly and professionally.

Skills

Social media management

Content creation

Team collaboration

Education

Bachelor's degree in Marketing or related

Tools

Hootsuite/Buffer

Canva

Adobe Photoshop

Job description

About the Role

Our client is seeking an energetic and creative E-commerce Content & Social Media Coordinator to join their growing team in Richards Bay, KwaZulu-Natal. This role is integral to enhancing our client's online presence and driving engagement through compelling content and strategic social media management. The successful candidate will be responsible for creating, curating, and publishing content across various digital platforms, with a strong emphasis on driving e-commerce sales. If you have a passion for digital storytelling, a knack for social media trends, and a solid understanding of e-commerce principles, this is the perfect opportunity for you. You will play a key role in shaping our client's brand voice and connecting with customers in meaningful ways within the Richards Bay, KwaZulu-Natal region and online.

Key Responsibilities

• Develop and manage a content calendar for social media channels (e.g., Facebook, Instagram, Twitter, LinkedIn) and the company blog.
• Create engaging and visually appealing content, including graphics, videos, and written copy, for social media and e-commerce platforms.
• Schedule and publish social media posts, ensuring optimal timing and audience reach.
• Monitor social media channels for customer inquiries, comments, and mentions, responding promptly and professionally.
• Assist in the development and execution of social media marketing campaigns to drive brand awareness and sales.
• Analyze social media and website performance metrics to inform content strategy and identify areas for improvement.
• Collaborate with the marketing team to ensure brand consistency across all digital touchpoints.
• Support e-commerce operations by ensuring product information is accurate and compelling on the website.
• Stay updated on social media trends, platform updates, and best practices for content creation and engagement.
• Assist with email marketing campaigns and website updates as needed.

Requirements

• Bachelor's degree or Diploma in Marketing, Communications, Digital Media, or a related field.
• 1-2 years of experience in social media management and content creation, preferably in an e-commerce context.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer).
• Experience with graphic design tools (e.g., Canva, Adobe Photoshop) is highly desirable.
• Strong understanding of social media platforms and their respective audiences.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Basic knowledge of SEO principles and e-commerce best practices.
• Ability to work collaboratively in a team environment located in Richards Bay, KwaZulu-Natal.
• Creative thinking and problem-solving skills.
• Adaptable and eager to learn new skills.

Benefits

• Competitive salary and benefits package.
• Hybrid working arrangement for a better work-life balance.
• Exciting opportunity to contribute to a growing e-commerce business in Richards Bay, KwaZulu-Natal.
• Professional development and training opportunities.
• Supportive and collaborative team environment.
• Paid time off and public holidays.