E-commerce Content Creator & Social Media Manager

Placements24; Durban; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Creative team in Durban

Professional development opportunities

Dynamic e-commerce environment

Job summary

Placements24 in Durban seeks an innovative E-commerce Content Creator & Social Media Manager to craft engaging content and manage social presence across platforms and the company blog. You will collaborate with the marketing and product teams to translate brand identity into compelling digital experiences.

The role requires storytelling flair, a strong visual sense, and proficiency with Adobe Creative Suite and Canva to drive brand awareness and product sales in a dynamic e-commerce environment.

Qualifications

• Proven experience as a Content Creator or Social Media Manager in e-commerce.
• Strong visual storytelling and copywriting abilities.
• Proficiency with photography, videography, and graphic design tools.
• Ability to manage content calendars and coordinate with marketing teams.

Responsibilities

• Develop, create, and publish engaging content across social platforms (Instagram, Facebook, TikTok) and the company blog.
• Conceptualize and produce high-quality visual content including photography, videography, and graphic design for campaigns.
• Manage the social media content calendar with timely, consistent posting.
• Monitor trends, feedback, and competitors; report insights to the team.
• Engage with the online community, respond to comments, and build brand loyalty.
• Collaborate with e-commerce to ensure accurate product information and promos.
• Support social media advertising strategies and analyze KPIs to track effectiveness.
• Maintain brand consistency across all online communications and content.

Skills

Content creation

Social media management

Photography

Videography

Graphic design

Copywriting

Education

Bachelor's degree in Marketing, Communications, Digital Media

Tools

Adobe Creative Suite

Canva

Hootsuite

Buffer

Job description

About the Role

Our client, a vibrant and expanding e-commerce business, is seeking a creative and dynamic E-commerce Content Creator & Social Media Manager to join their team in **Durban, KwaZulu-Natal**. This role is based in our **Durban** office, requiring your presence to foster close collaboration with the marketing and product teams. You will be instrumental in crafting compelling content and managing our social media presence to drive brand awareness and product sales. If you have a knack for storytelling, a strong visual sense, and a deep understanding of social media engagement, this is the perfect opportunity to showcase your talents. We are looking for an innovative individual who can translate brand identity into engaging digital experiences. You will have the chance to shape our online narrative and connect with our customer base in meaningful ways. This is an exciting opportunity to be an integral part of a growing company in the heart of **Durban, KwaZulu-Natal**.

Key Responsibilities

• Develop, create, and publish engaging content across all social media platforms (Instagram, Facebook, TikTok, etc.) and the company blog.
• Conceptualize and produce high-quality visual content, including photography, videography, and graphic design, for social media and marketing campaigns.
• Manage the social media content calendar, ensuring timely and consistent posting aligned with marketing objectives.
• Monitor social media channels for industry trends, customer feedback, and competitor activities, reporting insights to the team.
• Engage with our online community, responding to comments and messages in a timely and professional manner to build brand loyalty.
• Collaborate with the e-commerce team to ensure product information and promotional content are accurate and appealing.
• Assist in the development and implementation of social media advertising strategies.
• Analyze social media metrics and provide reports on key performance indicators (KPIs) to track effectiveness.
• Ensure brand consistency in all online communications and content.

Requirements

• Proven experience as a Content Creator, Social Media Manager, or similar role, preferably within the e-commerce sector.
• Demonstrable skills in photography, videography, and graphic design software (e.g., Adobe Creative Suite, Canva).
• Excellent understanding of major social media platforms and their respective best practices for engagement and growth.
• Strong copywriting and communication skills, with an ability to adapt tone to different platforms.
• Experience with social media management tools (e.g., Hootsuite, Buffer).
• Familiarity with e-commerce operations and marketing strategies.
• Ability to work collaboratively in a team environment located in **Durban, KwaZulu-Natal**.
• Creative mindset with a keen eye for detail and aesthetics.
• Bachelor's degree in Marketing, Communications, Digital Media, or a related field is advantageous.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunity to work in a dynamic and creative team in **Durban, KwaZulu-Natal**.
• Exposure to a fast-paced e-commerce environment.
• Professional development opportunities.
• Be part of a growing company that values creativity and impact.