E-commerce Community Manager: Grow Brand Engagement

Placements24; Johannesburg; Presencial; ZAR 320 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonuses

Training programs

Resumo da oferta

Placements24 in Randburg, Gauteng, seeks an energetic E-commerce Social Media Community Manager to grow and nurture online communities across platforms. You will engage customers, moderate discussions, and represent the brand voice with authenticity.

You will collaborate with marketing and support teams, analyze engagement metrics, and organize community events. A background in communications or marketing and a passion for ecommerce are essential.

Qualificações

• Proven experience as Community Manager or Social Media Manager for ecommerce brands.
• Excellent written and verbal communication with friendly, professional tone.
• Knowledge of social platforms and their community dynamics, plus experience with monitoring tools.

Responsabilidades

• Develop strategies to build, grow, and engage online communities across platforms.
• Monitor channels for conversations, respond timely and on-brand.
• Facilitate discussions, encourage user-generated content, and foster belonging.
• Identify brand advocates and influencers to engage.
• Collaborate with marketing and customer support to ensure consistent messaging.

Conhecimentos

Community building

Excellent communication

Moderation

Social media strategy

Content creation

Formação académica

Bachelor's degree in Communications/Marketing/PR

Ferramentas

Social media management tools

Descrição da oferta de emprego

Placements24 in Randburg, Gauteng, seeks an energetic E-commerce Social Media Community Manager to grow and nurture online communities across platforms. You will engage customers, moderate discussions, and represent the brand voice with authenticity.

You will collaborate with marketing and support teams, analyze engagement metrics, and organize community events. A background in communications or marketing and a passion for ecommerce are essential.