Hybrid Social Media & Community Manager — E‑commerce Growth

Placements24; Gqeberha; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive medical aid benefits

Opportunities for professional develop

Hybrid work model

Employee discounts on company products

Regular team social events

Chance to contribute to brand growth

Exposure to fast-paced e-commerce

Supportive management and colleagues

Job summary

Placements24 is seeking a Social Media & Community Manager for a vibrant Port Elizabeth-based e-commerce brand. You will own the social strategy, manage channels, and nurture a thriving online community to drive engagement and sales.

With 3+ years in social media roles, you’ll craft compelling content, collaborate across teams, and lead influencer relationships. This hybrid role offers growth, a dynamic team, and exposure to fast-paced e-commerce trends.

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• 3+ years in social media management/digital marketing for e-commerce.
• Proven content creation and community growth track record.
• Strong knowledge of major platforms and best practices.
• Experience with Hootsuite/Buffer and analytics tools.
• Excellent written and verbal communication with attention to detail.
• Creative thinker with ability to generate innovative ideas.
• Experience with social ad campaigns is a plus.
• Ability to work independently and in a team.
• Strong organizational and time management skills.
• Passion for e-commerce and digital trends.

Responsibilities

• Develop, implement, and manage a comprehensive social media strategy to align with business goals and increase brand awareness.
• Create, curate, and publish engaging content across Facebook, Instagram, Twitter, TikTok, LinkedIn.
• Monitor social channels for trends, feedback, and competitive activity.
• Engage with the online community and foster positive interactions.
• Build and manage relationships with influencers and brand advocates.
• Analyze performance metrics and report on KPIs like engagement, reach, and conversions.
• Develop and execute social media ad campaigns to drive traffic and sales.
• Collaborate with marketing, design, and product teams for consistent messaging.

Skills

Content creation

Strategy development

Community management

Influencer relations

Analytics

Copywriting

Education

Bachelor's degree in Marketing, Communications, Journalism, or related field

Tools

Hootsuite

Buffer

Job description

Placements24 is seeking a Social Media & Community Manager for a vibrant Port Elizabeth-based e-commerce brand. You will own the social strategy, manage channels, and nurture a thriving online community to drive engagement and sales.

With 3+ years in social media roles, you’ll craft compelling content, collaborate across teams, and lead influencer relationships. This hybrid role offers growth, a dynamic team, and exposure to fast-paced e-commerce trends.