E-commerce Analyst & Performance Specialist

Placements24; Randburg; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Professional development

Office in Randburg

Collaborative environment

Job summary

Placements24 is seeking an E-commerce Analyst & Performance Specialist to join their Randburg team. The role focuses on diving into e-commerce data to identify trends, measure performance, and provide actionable insights that drive sales and improve customer experience.

You will track metrics, generate reports, and collaborate with marketing, product, and IT to implement data-informed strategies. Ideal candidates have a solid quantitative background, hands-on analytics experience with web

Qualifications

• Bachelor’s degree in a quantitative field.
• 3+ years of experience as an E-commerce/Business Analyst.
• Strong analytical and quantitative skills with data analysis techniques.
• Proficiency in web analytics tools and data visualization software.

Responsibilities

• Analyze e-commerce sales data, website traffic, and customer behavior to identify KPIs and trends.
• Develop and maintain performance reports, dashboards, and executive summaries.
• Conduct A/B testing to optimize conversion rates and marketing effectiveness.
• Collaborate with marketing, product and IT to implement data-driven recommendations.
• Forecast sales and identify drivers of performance.

Skills

Analytical thinking

Data analysis

Excel

Education

Bachelor's degree in Statistics

Tools

Google Analytics

Tableau

Power BI

Job description

About the Role

Our client is seeking a sharp and analytical E-commerce Analyst & Performance Specialist to join their team. This on-site role, based in Randburg, Gauteng, ZA , is focused on diving deep into e-commerce data to identify trends, measure performance, and provide actionable insights that drive sales and improve customer experience. You will be responsible for tracking key metrics, generating reports, and collaborating with various teams to implement data-informed strategies. This position requires a strong quantitative background and a passion for optimizing online retail performance.

Key Responsibilities

• Analyze e-commerce sales data, website traffic, and customer behavior to identify key performance indicators (KPIs) and trends.
• Develop and maintain regular performance reports for e-commerce channels, including dashboards and executive summaries.
• Conduct A/B testing and other experiments to optimize website conversion rates, user experience, and marketing campaign effectiveness.
• Monitor competitor activity and market trends to identify opportunities and threats.
• Collaborate with marketing, product, and IT teams to implement data-driven recommendations.
• Identify areas for improvement in the customer journey and provide insights to enhance user satisfaction.
• Manage and analyze data from various sources, including web analytics platforms, CRM, and sales databases.
• Forecast sales and identify drivers of performance, both positive and negative.
• Present findings and recommendations to stakeholders in a clear and concise manner.

Requirements

• Proven experience as an E-commerce Analyst, Business Analyst, or similar role (3+ years).
• Strong analytical and quantitative skills with a deep understanding of data analysis techniques.
• Proficiency in web analytics tools such as Google Analytics, Adobe Analytics, or similar.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Excellent understanding of e-commerce principles and KPIs.
• Strong Excel skills for data manipulation and analysis.
• Ability to work independently and collaboratively in an office environment.
• Excellent communication and presentation skills.
• Bachelor's degree in Statistics, Economics, Mathematics, Business, or a related quantitative field.
• Must be able to work from our office in Randburg, Gauteng, ZA .

Benefits

This role offers a competitive salary, a comprehensive benefits package, and opportunities for professional development. Our client provides a supportive and collaborative work environment located in Randburg, Gauteng, ZA . You will have the chance to work with cutting-edge analytics tools and contribute directly to the growth and success of our e-commerce business.