Job Title: Divisional Assistant
Department: Luxury Division
Location: Woodmead, Johannesburg
Reports to: General Manager, Luxe
Job Summary
The Divisional Assistant has two core responsibilities: providing effective administrative support to the General Manager and leading the day-to-day operational coordination of the division. The role helps align priorities, share information and ensure actions are followed through, with a coordination remit similar to that of a Chief of Staff.
Key Responsibilities
Administrative support to the General Manager
- Manage the General Manager’s calendar, meetings, appointments and travel arrangements.
- Prepare itineraries and process expense reports accurately and promptly.
- Draft, proofread and format presentations, reports, memos and correspondence.
- Manage communications and maintain organized physical and digital records.
- Handle sensitive information with discretion and professionalism.
Divisional operations and coordination
- Coordinate the division’s day-to-day operating rhythm, priorities and key activities.
- Facilitate communication within the division and with other departments.
- Prepare agendas, briefing materials and presentations for leadership and divisional meetings.
- Coordinate meetings, town halls and events, including venues, catering and audiovisual needs.
- Record meeting minutes, track actions and follow up with owners.
- Coordinate project updates, dependencies and follow-through; support research and data collection as needed.
- Support onboarding of new team members and assist with budget tracking, invoice processing and office supplies.
Qualifications
- Associate degree required; bachelor’s degree in Business Administration, Communications or a related field preferred.
- 3–5 years’ administrative or operational coordination experience, preferably in a corporate environment or supporting senior leadership.
Required Skills And Competencies
- Excellent organization, prioritization and attention to detail.
- Strong written and verbal communication skills.
- Proactive approach to coordination, problem-solving and follow-through.
- Discretion and integrity when handling confidential information.
- Advanced proficiency in Microsoft Office, particularly Outlook, Word, Excel and PowerPoint; familiarity with Teams or Zoom.
- Strong interpersonal skills and ability to work effectively with people at all levels.
- Adaptability and sound judgment in a fast-paced environment.
“Chief of Staff” describes the operational coordination aspect of the role; it does not change the formal job title or reporting line.