Dispatch Officer - Gauteng Region Logistics

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary

Professional development

Team oriented environment

Exposure to modern dispatch tech

Leave and bonuses

Job summary

Placements24 in Rustenburg is seeking a meticulous Dispatch Officer to coordinate delivery fleets and driver schedules in a fast-paced logistics environment. You will optimize routes, monitor progress, and communicate with customers to ensure on-time deliveries.

The role offers a hybrid work arrangement, collaboration with a supportive team, and opportunities to work with modern dispatch technologies while contributing to efficient and reliable transportation services in the North West region.

Qualifications

• Previous experience in a dispatching, logistics coordination, or fleet management role.
• Familiarity with North West province road network and delivery logistics.
• Proficiency in using dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and make effective decisions under pressure.
• Detail-oriented with good record-keeping skills.
• Matric certificate or equivalent qualification.
• Adaptability to a hybrid work model balancing in-office and remote responsibilities.

Responsibilities

• Coordinate and schedule daily delivery routes for the fleet of vehicles.
• Assign drivers to specific routes and vehicles based on availability and efficiency.
• Monitor driver progress and communication throughout their shifts using tracking systems.
• Respond to and resolve any logistical issues or delays that arise during operations.
• Maintain accurate dispatch records, including driver logs, delivery confirmations, and mileage.
• Liaise with warehouse and sales teams to ensure smooth flow of goods and information.
• Communicate effectively with clients regarding delivery times and updates.
• Ensure compliance with traffic regulations and company safety policies.
• Optimize routes for fuel efficiency and timely deliveries.
• Prepare daily, weekly, and monthly dispatch reports for management review.

Skills

Communication

Organizational skills

Multitasking

Problem-solving

Decision making under pressure

Education

Matric certificate or equivalent

Tools

Dispatch software

GPS tracking

Route optimization tools

Job description

About the Role

Our client, a fast-paced logistics and distribution enterprise operating extensively within the **North West** province, is seeking a meticulous and proactive Dispatch Officer to manage the coordination of their delivery fleet. Based in **Rustenburg**, this role is central to ensuring efficient operations by managing driver schedules, optimizing delivery routes, and maintaining constant communication with drivers and customers. The ideal candidate will possess strong organizational skills, a keen ability to multitask, and excellent problem-solving capabilities. This position requires an individual who thrives in a dynamic environment and can effectively handle the pressures of real-time logistics management. You will be instrumental in ensuring that goods reach their destinations on time and in optimal condition, directly contributing to client satisfaction and operational success. The role involves a hybrid work arrangement, allowing for a blend of in-office collaboration and remote flexibility. You will be part of a supportive team dedicated to excellence in logistics and transportation services within the **Rustenburg** area and beyond. This is a critical role for maintaining smooth operational flow.

Key Responsibilities

• Coordinate and schedule daily delivery routes for the fleet of vehicles.
• Assign drivers to specific routes and vehicles based on availability and efficiency.
• Monitor driver progress and communication throughout their shifts using tracking systems.
• Respond to and resolve any logistical issues or delays that arise during operations.
• Maintain accurate dispatch records, including driver logs, delivery confirmations, and mileage.
• Liaise with warehouse and sales teams to ensure smooth flow of goods and information.
• Communicate effectively with clients regarding delivery times and any updates.
• Ensure compliance with all traffic regulations and company safety policies.
• Optimize routes for fuel efficiency and timely deliveries.
• Prepare daily, weekly, and monthly dispatch reports for management review.

Requirements

• Previous experience in a dispatching, logistics coordination, or fleet management role is essential.
• Familiarity with the **North West** province's road network and delivery logistics.
• Proficiency in using dispatch software, GPS tracking systems, and route optimization tools.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain calm and make effective decisions under pressure.
• Detail-oriented with good record-keeping skills.
• Knowledge of basic vehicle maintenance and safety checks is advantageous.
• A matric certificate or equivalent qualification.
• Adaptability to a hybrid work model, balancing in-office and remote responsibilities.

Benefits

• Hybrid work arrangement offering flexibility.
• Competitive salary commensurate with experience.
• Opportunity to work with a reputable logistics company.
• Contribute to a vital operational function.
• Professional development and training opportunities.
• A supportive and collaborative team environment.
• Exposure to modern dispatch and logistics technologies.
• Standard company benefits including leave and potential bonuses.
• Access to company resources and support systems.
• Be part of a growing sector in **Rustenburg**.