Dispatch Officer

Placements24; Benoni; Hybrid; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Training & development

Team environment

Job summary

Placements24 in Benoni is seeking a vigilant Dispatch Officer to manage transportation logistics and coordinate driver activities in a hybrid role, ensuring efficient routes, tracking vehicles, and clear communication with drivers and customers.

You will schedule routes, monitor GPS locations, resolve disruptions, and maintain dispatch records, contributing to a high level of service delivery while adapting to a fast-paced transport environment.

Qualifications

• Previous experience in a dispatch, logistics, or transportation coordination role.
• Strong understanding of dispatch procedures and vehicle tracking systems.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Schedule and assign drivers and vehicles for delivery routes based on operational requirements and customer needs.
• Monitor vehicle locations and delivery progress using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support throughout their shifts.
• Manage and resolve any issues or disruptions that arise during transportation, such as delays or vehicle breakdowns.
• Maintain accurate dispatch records and generate reports on driver performance and delivery times.
• Liaise with customers to provide delivery information and address inquiries.

Skills

Dispatch coordination

GPS tracking

Communication skills

Multitasking

Flexibility

Job description

About the Role

Our client is seeking a vigilant and organized Dispatch Officer to manage transportation logistics and coordinate driver activities in Benoni . In this hybrid role, you will play a critical part in ensuring the efficient flow of goods by scheduling routes, tracking vehicles, and communicating with drivers and customers. This position requires excellent communication, multitasking abilities, and a keen eye for detail to optimize operations and resolve any logistical challenges swiftly. You will contribute to maintaining a high level of service delivery for our clients.

Key Responsibilities

• Schedule and assign drivers and vehicles for delivery routes based on operational requirements and customer needs.
• Monitor vehicle locations and delivery progress using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support throughout their shifts.
• Manage and resolve any issues or disruptions that arise during transportation, such as delays or vehicle breakdowns.
• Maintain accurate dispatch records and generate reports on driver performance and delivery times.
• Liaise with customers to provide delivery information and address inquiries.

Requirements

• Previous experience in a dispatch , logistics, or transportation coordination role.
• Strong understanding of dispatch procedures and vehicle tracking systems.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency in relevant software, including office applications and dispatch systems.
• Willingness to work flexible hours and adapt to a hybrid work arrangement .

Benefits

• Competitive monthly salary with potential for performance-based incentives.
• Hybrid work model providing flexibility and work-life balance.
• Opportunities for training and professional development in logistics management.
• Exposure to a dynamic and critical role within the transport industry in Benoni .
• A supportive team environment focused on operational efficiency.