Digital Sales & Activation Specialist

Lesaka Technologies Inc.; Dundonald; Remote; ZAR 180,000 - 320,000; Full time

Job summary

Lesaka Technologies Inc. in Dundonald, Mpumalanga, seeks a customer-focused professional to drive sales and service, educate customers for digital migration, and ensure activation of cross-selling products.

You will perform regulatory checks (FAIS, POPI, NCR), assist with account servicing, and handle client queries while upholding Treating Customers Fairly. Join a team that values integrity and teamwork while meeting targets.

Qualifications

• Minimum Qualification: NQF 4 Qualification
• Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
• Regulatory Exam qualification
• An appropriate recognised business Diploma or Higher Certificate at NQF level 6
• Microsoft Office Computer Literate
• Experience: 1-2 years related experience
• FAIS – Yes

Responsibilities

• Leads identified converted into successful sales.
• Educate customers on correct digital channels to maximise channel optimisation.
• Converse with our customers by living up to our brand promise of HIGH FIVE at all times.
• Make sure ACTIVATION is PRIORITY on onboarding.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer Fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.

Skills

Customer engagement

Regulatory awareness

Teamwork

Education

NQF 4 Qualification

NQF 5 Qualification

Regulatory Exam qualification

Business Diploma or Higher Certificate (NQF6)

Microsoft Office Proficiency

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. in Dundonald, Mpumalanga, seeks a customer-focused professional to drive sales and service, educate customers for digital migration, and ensure activation of cross-selling products.

You will perform regulatory checks (FAIS, POPI, NCR), assist with account servicing, and handle client queries while upholding Treating Customers Fairly. Join a team that values integrity and teamwork while meeting targets.