Digital Onboarding & Sales Consultant

Lesaka Technologies Inc.; Mpumalanga; A distancia; ZAR 180.000 - 300.000; Jornada completa

Descripción de la vacante

Lesaka Technologies Inc. is seeking a customer-focused professional in Mpumalanga to manage customer engagements, perform regulatory checks (FAIS, FICA, POPI, NCR), and support account servicing.

You will work with systems to verify customer authenticity and help prevent information breaches, while maintaining high standards of integrity and compliance. The role requires meeting sales and service targets, resolving queries promptly, and educating customers on digital channels to optimize

Formación

• Minimum qualification: NQF 4; preferred NQF 5 per FSB.
• Regulatory exams required.
• Higher certificate or diploma (NQF 6) preferred.
• Microsoft Office proficiency.

Responsabilidades

• Leads identified opportunities to successful sales.
• Educates customers on correct digital channels to maximise channel optimisation.
• Activation is priority on onboarding.
• Adheres to Treating Customer Fairly (TCF) principles.
• Resolve customer queries efficiently within agreed timelines.
• Meet stipulated sales and service targets.
• Continuously improve knowledge through role-specific training.

Conocimientos

Customer focus

Regulatory compliance

Attention to detail

Communication

Teamwork

Educación

NQF 4 Qualification

NQF 5 Qualification per FSB

Regulatory exam qualification

NQF 6 Diploma or Higher Certificate

Herramientas

CRM systems

Descripción del empleo

Lesaka Technologies Inc. is seeking a customer-focused professional in Mpumalanga to manage customer engagements, perform regulatory checks (FAIS, FICA, POPI, NCR), and support account servicing.

You will work with systems to verify customer authenticity and help prevent information breaches, while maintaining high standards of integrity and compliance. The role requires meeting sales and service targets, resolving queries promptly, and educating customers on digital channels to optimize