Digital Onboarding & Sales Activation Specialist

Lesaka Technologies Inc.; Matsulu; Remote; ZAR 180,000 - 300,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a customer-centric professional in Matsulu to drive sales and educate customers on digital channels, while ensuring compliance with FAIS, POPI and NCR guidelines.

You will handle customer account servicing, activation, and ensure adherence to regulatory requirements. The successful candidate should have FAIS exposure, relevant NQF qualifications, and strong Microsoft Office skills.

Qualifications

• NQF 4 and NQF 5 qualifications as required for financial services roles.
• Regulatory exam certification is preferred to support FAIS compliance.
• A recognised business diploma or higher certificate at NQF level 6 is advantageous.
• Proficiency in Microsoft Office is required.

Responsibilities

• Lead sales initiatives and contribute to service delivery.
• Educate customers on digital channels and self-service options.
• Ensure compliance with FAIS, POPI, NCR and other regulatory guidelines.
• Maintain customer satisfaction by addressing queries promptly and professionally.
• Support risk and compliance through accurate information handling.

Education

NQF 4 qualification

NQF 5 qualification as prescribed by the Financial Services Board

Regulatory Exam qualification

Business Diploma or Higher Certificate at NQF level 6

Microsoft Office literacy

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a customer-centric professional in Matsulu to drive sales and educate customers on digital channels, while ensuring compliance with FAIS, POPI and NCR guidelines.

You will handle customer account servicing, activation, and ensure adherence to regulatory requirements. The successful candidate should have FAIS exposure, relevant NQF qualifications, and strong Microsoft Office skills.