Digital Banking Experience Consultant

Nedbank; Jeffreys Bay; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Nedbank is recruiting at its Jeffreys Bay branch to educate clients on digital and self-service solutions while handling cash transactions. You will balance branch stock, maintain client relationships, and ensure secure cash management with care.

The role requires 1–2 years in retail or banking client service, strong communication, and a Diploma. It offers a full-time position at Nedbank with opportunities to grow in a customer-focused banking environment.

Qualifications

• Experience in retail or banking client service is preferred.
• 1–2 years in related role or similar environment.
• Strong communication and interpersonal skills.

Responsibilities

• Educate clients on digital and self-service solutions and assist with online applications.
• Process cash transactions accurately and balance daily store cash and cards.
• Assist clients to obtain statements, cards and other documentation from self-service zones.
• Resolve client queries and guide customers to appropriate Nedbank services.

Skills

Customer service

Cash handling

Tech savvy

First line support

Education

Diploma

Job description

Nedbank is recruiting at its Jeffreys Bay branch to educate clients on digital and self-service solutions while handling cash transactions. You will balance branch stock, maintain client relationships, and ensure secure cash management with care.

The role requires 1–2 years in retail or banking client service, strong communication, and a Diploma. It offers a full-time position at Nedbank with opportunities to grow in a customer-focused banking environment.