Detail-Oriented Office Administrator, Financial Services

Medical Resources Group (Pty) Ltd; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Medical Resources Group (Pty) Ltd in Durban is seeking an Office Administrator to join a busy financial services team. You will provide essential administrative support to Brokers, Compliance and Administration, ensuring client documents are complete, accurate and compliant.

The role emphasizes meticulous record keeping, timely file preparation within 48 hours, and proactive problem solving to manage multiple priorities and deadlines in a professional, client‑facing environment.

Qualifications

• 2–3 years' administrative experience.
• Strong Microsoft Office skills, particularly Microsoft Excel.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• Excellent follow-up abilities.
• Ability to manage deadlines and multiple priorities.
• Strong reporting and administrative skills.
• Reliable, accountable and proactive approach to work.

Responsibilities

• Prepare and maintain client files for new business and client reviews.
• Ensure all documentation is complete, accurate, and compliant.
• Prepare and finalise files within the required 48-hour turnaround time.
• Maintain accurate registers, trackers, and filing systems.
• Assist with quotations, comparisons, and Medprac administration.
• Follow up on outstanding documentation and client requirements.
• Maintain accurate and up-to-date client records.
• Provide administrative support to Brokers, Compliance, and Administration teams.
• Identify missing information, documentation gaps, or delays and escalate these promptly.
• Assist with general administrative duties as required.
• Ensure all tasks are completed accurately and within required deadlines.
• Maintain confidentiality of all client and business information.
• Prepare and maintain reports and administrative trackers.
• Ensure reporting requirements are completed accurately and on time.

Skills

Attention to detail

Organisational skills

Written and verbal communication

Time management

Reporting

Proactive

Reliability

Tools

Microsoft Excel

Microsoft Office

Job description

Medical Resources Group (Pty) Ltd in Durban is seeking an Office Administrator to join a busy financial services team. You will provide essential administrative support to Brokers, Compliance and Administration, ensuring client documents are complete, accurate and compliant.

The role emphasizes meticulous record keeping, timely file preparation within 48 hours, and proactive problem solving to manage multiple priorities and deadlines in a professional, client‑facing environment.