DEPOT ADMINISTRATOR - CAR RENTAL

Groupe CFAO; East London; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Groupe CFAO in East London (Eastern Cape, South Africa) is seeking a Depot Administrator for Car Rental operations at Hertz Rent A Car. You will manage and control vehicle claims, damages and repairs daily, ensure timely data entry, and liaise with panel shops to restore vehicles quickly.

The role requires Grade 12, a valid code 08 driver’s license, MS Office skills, and the ability to work shifts, weekends and public holidays.

Qualifications

• Grade 12 or equivalent is required.
• Must have a valid driver’s License (Code 08).
• Own reliable transport is preferred.
• Ability to work shifts, weekends and public holidays.
• Good computer skills and knowledge of Microsoft Office.

Responsibilities

• Manage and control claims, damages and repairs on a daily basis at the depot.
• Identify all out of service cars and coordinate their handling.
• Load all claims on Drive within 48 hours.
• Ensure glass and tyre vehicle repairs are completed within stated timelines.
• Liaise daily with panel shops to quote, collect, repair and return vehicles quickly.
• Follow up daily on vehicle progress and record delays.

Skills

Fleet administration

Administrative skills

Communication skills

Work under pressure

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

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Technical & Services - Technical & Services -Parts & Service Assistant

Position title

DEPOT ADMINISTRATOR - CAR RENTAL

Contract

Contractual hours

Full-time

Key focus of the role will be to be responsible to manage and control claims, damages and repairs on a daily basis at our Hertz Rent A Car - East London Depot branch in Eastern Cape, South Africa.

Profile

Requirements :

Grade 12 or equivalent
Must have a valid driver’s License (code 08)
System knowledge advantageous
Own reliable transport
Fleet administration
Ability to work shifts, weekends and public holidays.
Good computer skills and knowledge of Microsoft Office

Skills Required:

Ability to reduce cost savings to company
Deal effectively, openly and positively with suppliers
Strong administrative skills and excellent organizational skills
Ability to show initiative
Ability to work under pressure
Well-groomed and presentable
Self-motivated, reliable and confident
Meticulous / pay attention to detail
Basic knowledge of different vehicles (automatic and manual)
General housekeeping of the branch and vehicles
Able to work within a team environment in high pressure solutions
Self-motivated, reliable and confident
Strong written and oral communication skills are essential

Job Description:

ADMIN

Ensure that all out of service cars is identified and attended to

Photos to be taken for Drive as per procedure.

Ensure that all claims are loaded on Drive within 48 hours

Ensure that all glass and tyre vehicles are repaired within 72 hours

If parts are on back-order vehicle must be put on a nonrev and parts delay form loaded on drive.

Ensuring that all movements for vehicles entering the depot are closed immediately.

Ensure the damages on the vehicles match the claim as recorded on the system and if not request Branch to amend.

Daily follow up on progress of the vehicles and record any delays.

Loading fuel slips and balancing fuel account for payment

Responsible for issuing orders

GENERAL

Liaising with panel shops on a daily basis to ensure that damaged vehicles are quoted, collected, repaired and returned in the shortest possible time.

Reporting of any reoccurring problem/fault with any make or model of vehicle to the Depot Fleet Manager.

Job location

Job location

Africa, South Africa

Location