Customer Services Officer

iStaff Recruitment; Centurion; On-site; ZAR 100,000 - 145,000; Full time

Job summary

iStaff Recruitment is seeking a capable office administrator to support daily operations in Centurion. The role requires Grade 12 and basic bookkeeping experience; an additional bookkeeping qualification is an advantage.

You should have 5 years of work experience in office administration or customer liaison, be computer literate, and possess strong analytical and communication skills. Responsibilities include document storage, courier coordination, ordering supplies, reporting maintenance

Qualifications

• Grade 12 is required.
• Basic bookkeeping experience is preferred.
• 5 years work experience in office administration / customer liaison.
• Computer literate with strong analytical and communication skills.

Responsibilities

• Managing document storage, filing and archiving arrangements
• Coordinating general courier services and receiving incoming parcels
• Ordering office groceries, drinking water and stationery
• Reporting general office maintenance issues, such as faulty light bulbs, air conditioners, etc
• Saving debtor statements and distributing them to customers
• Saving, checking and following up on Proof of Deliveries, as well as reporting on outstanding items
• Saving Certificates of Analysis
• Managing email correspondence, including sending COAs, product-related documentation, invoices and statements
• Assisting with new account applications
• Performing general filing and administrative duties
• Assisting with feed samples when team is out / on leave

Skills

Office administration

Customer liaison

Computer literacy

Analysis skills

Excellent communication

Education

Grade 12

Job description

Requirements:

• Grade 12 Basic Bookkeeping experience - qualification an advantage 5 years work experience (Office administration / Customer liaison) Computer literate and analysis skills Excellent oral and written communication

Responsibilities:

• Managing document storage, filing and archiving arrangements
• Coordinating general courier services and receiving incoming parcels
• Ordering office groceries, drinking water and stationery
• Reporting general office maintenance issues, such as faulty light bulbs, air conditioners, etc
• Saving debtor statements and distributing them to customers
• Saving, checking and following up on Proof of Deliveries, as well as reporting on outstanding items
• Saving Certificates of Analysis
• Managing email correspondence, including sending COAs, product-related documentation, invoices and statements
• Assisting with new account applications
• Performing general filing and administrative duties
• Assisting with feed samples when team is out / on leave