Customer-Focused Retail Assistant: Ops & Admin Support

Dis-Chem Pharmacies Limited; Kariega; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Corkwood store seeks a Retail Store Assistant to support overall store management and ensure operations and administrative duties follow policy.

The role requires Matric, basic computer skills (Word, Excel, Outlook), and retail experience. Responsibilities include handling customer feedback, stock queries, and maintaining professional customer relationships to uphold service standards.

Qualifications

• Grade 12 / Matric is required.
• Basic computer skills including Word, Excel and Outlook.
• Experience in retail is essential.

Responsibilities

• Manage and report all customer compliments and complaints to management.
• Establish professional relationships with customers.
• Resolve customer stock queries and ensure feedback is provided.

Skills

Retail administration

Customer relations

Team player

Leadership

Education

Matric

Tools

SAP

Excel

Word

Outlook

Job description

Dis-Chem Corkwood store seeks a Retail Store Assistant to support overall store management and ensure operations and administrative duties follow policy.

The role requires Matric, basic computer skills (Word, Excel, Outlook), and retail experience. Responsibilities include handling customer feedback, stock queries, and maintaining professional customer relationships to uphold service standards.