Corporate Account Manager - Telecoms

Placements24; Polokwane; Hybrid; ZAR 750,000 - 1,150,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development

Cutting-edge telco tech access

Hybrid work environment

Generous annual leave

Job summary

Placements24 is seeking an experienced Corporate Account Manager in Polokwane to lead a portfolio of key corporate clients in the telecoms/IT services space. The role blends strategic account planning with client-facing interactions and cross-functional collaboration to drive revenue and ensure premier service delivery.

The ideal candidate brings 5+ years in account management, strong communication and negotiation skills, and a track record of expanding large corporate relationships.

Qualifications

• 5+ years of corporate account management experience in telecom/IT services.
• Proven track record with large corporate accounts and revenue growth.
• Strong knowledge of enterprise telecom solutions (voice, data, cloud, mobile).
• Excellent communication, negotiation and presentation skills.
• Experience building relationships with senior executives.
• Proficient in CRM and sales management tools.
• Ability to work in a hybrid model (office + remote).
• Bachelor's degree in a related field preferred.

Responsibilities

• Manage a portfolio of high-value corporate accounts and relationships with decision-makers.
• Develop and execute account strategies to meet revenue targets.
• Identify opportunities for upselling and cross-selling telecom solutions.
• Conduct regular business reviews to assess needs and satisfaction.
• Develop and present customized proposals aligned with client objectives.
• Collaborate with internal technical, support and sales teams for service delivery.
• Stay informed on industry trends, competitors and tech advancements.
• Negotiate contract renewals and expansions with clients.
• Serve as primary contact for client inquiries and escalations.

Skills

Account management

Sales strategy

Communication

Negotiation

Interpersonal skills

Hybrid work adaptation

Strategic thinking

Education

Bachelor's degree

Tools

CRM software

Job description

About the Role

Our client, a leading telecommunications provider, is seeking an experienced and strategic Corporate Account Manager to join their expanding enterprise division in Polokwane. This critical role involves managing and growing a portfolio of key corporate clients, understanding their evolving business needs, and offering tailored telecommunication solutions. You will be responsible for building and nurturing strong, long-term relationships with senior stakeholders, driving revenue growth through upselling and cross-selling, and ensuring exceptional service delivery. This hybrid position offers a blend of client-facing interactions, strategic planning from the office, and the flexibility of remote work. As a Corporate Account Manager, you will play a pivotal role in securing and expanding our client's market share within the Limpopo province, contributing directly to their success in the competitive telecoms sector. The ideal candidate will possess a strong understanding of corporate communication needs and a proven ability to manage complex accounts in the Polokwane region.

Key Responsibilities

• Manage a portfolio of high-value corporate accounts, fostering strong and lasting relationships with key decision-makers.
• Develop and execute account management strategies to achieve and exceed revenue targets for existing clients.
• Identify opportunities for upselling and cross-selling of telecommunication products and services.
• Conduct regular business reviews with clients to assess their needs and ensure satisfaction with service delivery.
• Develop and present customized solutions and proposals that align with client business objectives.
• Collaborate with internal technical, support, and sales teams to ensure seamless service delivery and client retention.
• Stay informed about industry trends, competitor offerings, and new technological advancements in telecommunications.
• Negotiate contract renewals and expansions, ensuring favorable terms and profitability.
• Act as the primary point of contact for all client inquiries and escalations.

Requirements

• Minimum of 5 years of experience in account management, sales, or business development within the telecommunications or IT services industry.
• Proven track record of managing large corporate accounts and achieving significant revenue growth.
• Strong understanding of enterprise telecommunication solutions, including voice, data, cloud, and mobile services.
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Ability to build and maintain strong relationships with senior executives.
• Proficiency in CRM software and sales management tools.
• Ability to work effectively in a hybrid model, balancing remote work with in-office collaboration and client meetings.
• Strategic thinker with strong problem-solving skills.
• Bachelor's degree in Business Administration, Marketing, Telecommunications, or a related field is preferred.

Benefits

• Competitive base salary complemented by a performance-driven commission structure.
• Comprehensive medical aid, retirement fund, and other employee benefits.
• Opportunities for professional development and career progression within a leading industry player.
• Access to cutting-edge telecommunication technologies and solutions.
• A collaborative and supportive hybrid work environment in Polokwane.
• Generous annual leave and company holidays.