Account Manager (Enterprise)

Placements24; Polokwane; On-site; ZAR 900,000 - 1,350,000; Full time

Benefits offered by this job

Company car

Travel allowance

Devices provided

Bonuses

Job summary

Placements24 is seeking an experienced Enterprise Account Manager in Polokwane, Limpopo. You will manage major enterprise client relationships, drive retention, and lead expansion opportunities across the region.

The role requires strategic planning, strong stakeholder engagement, and the ability to present to C-level executives. Travel within Limpopo is expected as needed.

Qualifications

• 5–7 years of enterprise account management experience, preferably in SaaS or software.
• Proven track record in growing revenue with enterprise clients.
• Excellent communication, negotiation and executive presentation skills.
• Willing to relocate to Polokwane and travel within Limpopo.

Responsibilities

• Manage a portfolio of high-value enterprise accounts in Polokwane and surrounding area.
• Develop and execute strategic account plans to drive retention and expansion revenue.
• Cultivate relationships with C-level executives and key stakeholders.
• Identify upsell/cross-sell opportunities to meet client needs.
• Conduct regular business reviews to assess progress and alignment with goals.
• Collaborate with sales, support, and product teams to ensure client success.
• Monitor client health and address risks to retention proactively.
• Achieve and exceed annual revenue targets for assigned accounts.

Skills

Strategic planning

Client relationship mgmt

C-suite presenting

SaaS knowledge

Negotiation

Education

Bachelor's degree

Advanced degree

Tools

Salesforce

CRM software

Job description

About the Role

Our client, a rapidly expanding enterprise software provider, is seeking a highly skilled and strategic Account Manager (Enterprise) to manage and grow relationships with their key enterprise accounts in the Polokwane, Limpopo region. This role is pivotal in ensuring client retention, driving expansion revenue, and acting as the primary point of contact for major clients. The ideal candidate will possess a proven track record of managing complex enterprise relationships, a deep understanding of the software industry, and exceptional strategic account planning skills. You will work closely with clients to ensure they are maximizing the value of our client's solutions and proactively identify new opportunities for growth. This position requires a dedicated professional who thrives in a client-facing role within Polokwane .

Key Responsibilities

• Manage a portfolio of high-value enterprise accounts, serving as the main point of contact for all client needs and concerns in Polokwane .
• Develop and execute strategic account plans to drive customer satisfaction, retention, and expansion revenue.
• Cultivate strong, long-term relationships with key stakeholders, including C-level executives, at enterprise client organizations.
• Identify opportunities for upselling and cross-selling additional products and services to meet evolving client needs.
• Conduct regular business reviews (QBRs) with clients to assess progress, address challenges, and ensure alignment with their strategic goals.
• Collaborate with internal teams (e.g., sales, support, product) to deliver exceptional client experiences.
• Serve as a trusted advisor to clients, providing insights and recommendations on how to best leverage our client's software solutions.
• Monitor client health and proactively address any potential risks to retention.
• Achieve and exceed annual revenue targets for your assigned enterprise accounts within the Limpopo region.
• Stay abreast of industry trends and best practices in enterprise account management and software solutions.

Requirements

• A minimum of 5-7 years of experience in enterprise account management, preferably in the SaaS or software industry.
• Proven success in managing large, complex enterprise accounts and driving significant revenue growth.
• Demonstrated ability to develop and execute strategic account plans.
• Excellent communication, negotiation, and presentation skills, with experience presenting to C-suite executives.
• Strong understanding of the enterprise software sales cycle and client needs.
• Ability to build and maintain strong, trust-based relationships with clients.
• Proficiency in CRM software (e.g., Salesforce) and account management tools.
• Bachelor's degree in Business, Marketing, or a related field; advanced degree is a plus.
• Based in or willing to relocate to Polokwane , with the ability to travel as needed within Limpopo .
• Exceptional problem-solving skills and a proactive approach to client success.

Benefits

• Highly competitive salary with substantial performance-based bonuses and incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with employer matching.
• Significant opportunities for professional growth and career advancement.
• Company car or travel allowance.
• Mobile phone and laptop provided.
• Access to cutting-edge enterprise sales training.
• Collaborative and supportive team culture.