Corporate Account Manager - IT Services

Placements24; LegKraal Gate; Hybride; ZAR 700 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Salary + commission

Health insurance

Paid time off

Professional development

Remote work

Team culture

Sales tools access

Résumé du poste

Placements24 is seeking an experienced Corporate Account Manager to join a remote-first IT services team. You will manage a portfolio of high-value corporate clients, identify needs, and propose tailored IT solutions while coordinating with service delivery.

Strong communication and strategic account planning are essential. With 5+ years in IT services sales or account management, you will drive revenue growth, renewals, and client satisfaction in a fully remote environment.

Qualifications

• Minimum of 5 years in account management or sales within IT services or tech.

Responsabilités

• Manage a portfolio of high-value corporate client accounts.
• Develop strategic account plans to drive revenue growth and client retention.
• Identify client needs and propose relevant IT services and solutions.
• Conduct regular business reviews to ensure satisfaction and identify opportunities.
• Serve as the main liaison between clients and service delivery teams.
• Collaborate with internal technical and support teams to deliver excellent service.
• Negotiate contract renewals and upsell opportunities.
• Prepare detailed account status reports and sales forecasts.
• Stay informed about industry trends and client offerings.
• Achieve revenue targets and client satisfaction KPIs.

Connaissances

Account management

IT services sales

CRM (Salesforce)

Stakeholder management

Negotiation skills

Formation

Bachelor's degree in Business/IT

Outils

Salesforce

Microsoft Dynamics

Description du poste

About the Role

Our client is seeking an experienced and strategic Corporate Account Manager to join their dynamic, fully remote team. This role is pivotal in managing and growing relationships with key corporate clients, ensuring their satisfaction and identifying opportunities to expand service offerings. You will be responsible for understanding complex IT needs, proposing tailored solutions, and acting as the primary liaison between the client and our client's service delivery teams. The ideal candidate possesses a strong background in IT services sales or account management, excellent communication skills, and a proven ability to foster long-term client partnerships. This is a significant opportunity to excel in a remote-first environment, driving client success and revenue growth for a leading IT services provider.

Key Responsibilities

• Manage and cultivate a portfolio of high-value corporate client accounts.
• Develop strategic account plans to drive revenue growth and client retention.
• Identify client needs and proactively propose relevant IT services and solutions.
• Conduct regular business reviews with clients to ensure satisfaction and identify opportunities.
• Serve as the main point of contact, resolving client issues and facilitating communication.
• Collaborate with internal technical and support teams to deliver exceptional service.
• Negotiate contract renewals and upsell opportunities.
• Prepare detailed account status reports and sales forecasts.
• Stay informed about industry trends and our client's service offerings.
• Achieve assigned revenue targets and client satisfaction KPIs.

Requirements

• Minimum of 5 years of experience in account management, sales, or business development within the IT services or technology sector.
• Proven track record of managing and growing large corporate accounts.
• Strong understanding of IT infrastructure, cloud services, cybersecurity, and managed services.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with senior-level stakeholders.
• Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics).
• A Bachelor's degree in Business, IT, or a related field is preferred.
• Highly organized, self-motivated, and able to work effectively in a remote setting.
• Ability to understand complex technical requirements and translate them into business solutions.
• Must have a dedicated workspace and reliable internet connectivity.

Benefits

• Competitive salary and lucrative commission structure.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and certifications.
• Fully remote work environment offering excellent flexibility and work-life balance.
• Collaborative and supportive team culture.
• Access to advanced collaboration and sales tools.