Community Support Worker (Mental Health Focus)

Placements24; Johannesburg; Hybrid; ZAR 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Medical aid and retirement annuity

Annual leave and sick leave

Continuous professional training and发展

Zusammenfassung

Placements24 is seeking a compassionate and experienced Community Support Worker with a specialization in mental health in Johannesburg. The role combines in-person client interactions with remote administrative tasks in a hybrid work model.

The ideal candidate will have 3+ years of hands-on experience, strong empathy, and a solid understanding of mental health resources within Johannesburg. The position offers hybrid work, opportunities for professional development, and a supportive team

Qualifikationen

• Diploma or Degree in Social Work, Psychology, Counselling, or a related field.
• Minimum of 3 years of experience working directly with individuals with mental health conditions.
• Strong knowledge of mental health diagnoses, treatment approaches, and community support systems.
• Excellent interpersonal, communication, and active listening skills.

Aufgaben

• Provide individualized support and case management to clients experiencing mental health issues.
• Conduct assessments to identify client needs, strengths, and goals, developing personalized support plans.
• Assist clients in accessing community resources, healthcare services, and social support networks.
• Facilitate psycho-social support groups and educational workshops on mental health topics.
• Offer crisis intervention and de-escalation support when necessary.
• Maintain accurate and confidential client records, progress notes, and reports.
• Collaborate with healthcare professionals, social workers, and other stakeholders to ensure coordinated care.
• Engage in community outreach to raise awareness about mental health services and reduce stigma.
• Participate in team meetings, supervision sessions, and ongoing professional development.

Kenntnisse

Empathy

Active listening

Communication skills

Case management

Mental health literacy

Ausbildung

Diploma/degree in Social Work, Psychology, Counselling

Tools

Case management software

Jobbeschreibung

Our client, a respected non-profit organization dedicated to improving community well-being in Johannesburg, is seeking a compassionate and experienced Community Support Worker with a specialization in mental health. This role involves providing direct support and guidance to individuals facing mental health challenges, helping them to navigate services, build coping mechanisms, and enhance their overall quality of life. The position offers a hybrid work model, combining essential in-person client interactions and community outreach with the flexibility of remote administrative tasks. The ideal candidate will possess strong empathy, excellent communication skills, and a deep understanding of mental health principles and available resources within Johannesburg. This is an opportunity to make a tangible difference in the lives of vulnerable community members.

Key Responsibilities

• Provide individualized support and case management to clients experiencing mental health issues.
• Conduct assessments to identify client needs, strengths, and goals, developing personalized support plans.
• Assist clients in accessing community resources, healthcare services, and social support networks.
• Facilitate psycho-social support groups and educational workshops on mental health topics.
• Offer crisis intervention and de-escalation support when necessary.
• Maintain accurate and confidential client records, progress notes, and reports.
• Collaborate with healthcare professionals, social workers, and other stakeholders to ensure coordinated care.
• Engage in community outreach to raise awareness about mental health services and reduce stigma.
• Participate in team meetings, supervision sessions, and ongoing professional development.

Requirements

• Diploma or Degree in Social Work, Psychology, Counselling, or a related field.
• Minimum of 3 years of experience working directly with individuals with mental health conditions.
• Strong knowledge of mental health diagnoses, treatment approaches, and community support systems.
• Excellent interpersonal, communication, and active listening skills.
• Demonstrated ability to build rapport and trust with clients from diverse backgrounds.
• Proficiency in case management software and standard office applications.
• Ability to work independently and collaboratively in a hybrid work environment.
• Valid driver's license and access to reliable transportation for community visits in Johannesburg.
• Registration with a relevant professional body (e.g., SACSSP) is an advantage.

Benefits

• An annual salary package of R .
• Hybrid work arrangement offering flexibility.
• Comprehensive medical aid and retirement annuity benefits.
• Generous annual leave and paid sick leave.
• Opportunities for continuous professional training and development.