Mental Health Support Worker

Placements24; Midrand; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Professional development

Supportive team environment

Job summary

Placements24 is seeking a compassionate Mental Health Support Worker in Midrand, Gauteng, ZA. You will provide direct support to individuals facing mental health challenges, helping with daily tasks, attending appointments, and promoting recovery.

You will collaborate with a multidisciplinary team to facilitate access to services and community resources while maintaining confidential records and ensuring a safe environment for clients.

Qualifications

• A relevant qualification in social work, psychology, counselling or related field.
• Experience in mental health support or related care setting.
• Understanding of mental health recovery principles.
• Excellent communication and interpersonal skills.
• Empathy for individuals in distress and ability to build rapport.
• Accurate records management and confidentiality adherence.
• Ability to work independently and in a team in Midrand.
• Basic IT literacy for record-keeping and communication.
• Patience, resilience and proactive client support.
• Willingness to undergo relevant training and background checks.
• Genuine commitment to improving lives of individuals with mental health challenges.

Responsibilities

• Provide one-on-one support to individuals with mental health conditions.
• Assist clients with daily living tasks, promoting independence and self-care.
• Support clients in attending appointments, activities, and social engagements.
• Help clients develop coping strategies and relapse prevention plans.
• Monitor clients' well-being and report changes to supervisors.
• Facilitate access to community resources and healthcare services.
• Encourage participation in therapeutic activities and group sessions.
• Maintain accurate and confidential client records and documentation.
• Provide a safe, supportive, non-judgmental environment.
• Work with mental health professionals, families and other stakeholders.

Skills

Empathy

Communication

Active listening

Interpersonal skills

Record keeping

IT literacy

Teamwork

Resilience

Education

Relevant qualification in social work, psychology, counselling

Job description

About the Role

Our client is seeking a compassionate and dedicated Mental Health Support Worker to join their team in Midrand, Gauteng, ZA . This role is critical in providing direct support to individuals experiencing mental health challenges, assisting them in their recovery journey and promoting overall well-being. You will work closely with a multidisciplinary team, offering practical and emotional support, facilitating access to services, and encouraging community reintegration. This is a rewarding opportunity to make a tangible difference in the lives of vulnerable individuals within the Midrand community. We are looking for an empathetic individual with a strong understanding of mental health recovery principles and excellent interpersonal skills. This role is integral to providing essential support services.

Key Responsibilities

• Provide one-on-one support to individuals with mental health conditions.


• Assist clients with daily living tasks, promoting independence and self-care.


• Support clients in attending appointments, activities, and social engagements.


• Help clients develop coping strategies and relapse prevention plans.


• Monitor clients' well-being and report any changes or concerns to supervisors.


• Facilitate access to community resources, healthcare services, and support networks.


• Encourage participation in therapeutic activities and group sessions.


• Maintain accurate and confidential client records and documentation.


• Provide a safe, supportive, and non-judgmental environment.


• Work collaboratively with mental health professionals, families, and other stakeholders.

Requirements

• A relevant qualification in social work, psychology, counselling, or a related health/community services field.


• Previous experience working in mental health support or a related care setting.


• Good understanding of common mental health conditions and recovery-oriented practices.


• Excellent communication, active listening, and interpersonal skills.


• Ability to empathize with individuals experiencing distress and build rapport.


• Proficiency in maintaining accurate records and adhering to confidentiality policies.


• Ability to work independently and as part of a team in Midrand, Gauteng, ZA .


• Basic IT literacy for record-keeping and communication.


• Patience, resilience, and a proactive approach to supporting clients.


• Willingness to undergo relevant training and background checks.


• A genuine commitment to improving the lives of individuals with mental health challenges.

Benefits

Our client offers a competitive salary package, commensurate with experience and qualifications. You will benefit from ongoing professional development opportunities, including specialized mental health training. The role provides a supportive and collaborative team environment where your contributions are valued. This position offers the profound satisfaction of directly contributing to the recovery and well-being of individuals in the Midrand community.