Senior Community Support Worker

Placements24; Johannesburg; Hybrid; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Performance-based bonus

Retirement fund contribution

Wellness program

Job summary

Placements24 in Johannesburg is seeking a Senior Community Support Worker to lead and mentor a team delivering high-quality care to vulnerable community members. The role focuses on developing personalized care plans, conducting needs assessments, and coordinating with families and external services to ensure coordinated support.

The ideal candidate has a qualifying degree in Social Work or related field, at least five years' experience in community support, including two in supervision, and a

Qualifications

• Bachelor's degree in Social Work or related field required.
• Minimum 5 years' experience in community support or social care.
• At least 2 years in supervisory or senior role.
• Strong communication, leadership and problem-solving skills.

Responsibilities

• Lead and supervise a team of community support workers with coaching and performance management.
• Develop and review individualized care and support plans for clients.
• Conduct client assessments and tailor services to needs and risks.
• Liaise with families and external agencies to coordinate care.
• Maintain accurate client records and documentation.
• Organize group activities and community engagement initiatives.
• Respond to emergencies and provide crisis intervention as needed.
• Mentor junior staff and promote best practices in community support.

Skills

Leadership

Team management

Communication

Problem-solving

Mentoring

Education

Bachelor's degree in Social Work

Tools

Record-keeping software

Job description

About the Role

Our client, a leading provider in community well-being services, is seeking a compassionate and experienced Senior Community Support Worker to join their dynamic team in Johannesburg, Gauteng . This pivotal role involves guiding and mentoring a team of support staff, ensuring the delivery of high-quality care and support services to vulnerable individuals within the community. You will play a crucial part in developing and implementing personalized care plans, fostering a supportive environment, and contributing to the overall strategic direction of our services in the region. This is an exciting opportunity for a dedicated professional looking to make a significant impact and advance their career in the community and social care sector. The role demands a proactive approach, excellent interpersonal skills, and a deep understanding of the challenges faced by individuals requiring support.

Key Responsibilities

• Lead and supervise a team of community support workers, providing guidance, training, and performance management.
• Develop, implement, and regularly review individualized care and support plans for clients.
• Conduct assessments of client needs and risks, ensuring that services are tailored to meet specific requirements.
• Liaise with families, guardians, and other external agencies to ensure a coordinated approach to care.
• Maintain accurate and up-to-date client records and documentation.
• Organize and facilitate group activities and community engagement initiatives.
• Respond to emergencies and provide crisis intervention as needed.
• Ensure adherence to all relevant policies, procedures, and professional standards.
• Mentor junior staff and promote best practices in community support.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 5 years of experience in a community support or social care setting, with at least 2 years in a supervisory or senior role.
• Proven experience in developing and managing care plans for diverse client groups.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong leadership and team management capabilities.
• Proficiency in record-keeping and using relevant software systems.
• A valid driver's license and willingness to travel within the Johannesburg, Gauteng area.
• Deep understanding of South African social welfare policies and community resources.
• Empathy, resilience, and a genuine commitment to improving the lives of others.

Benefits

Joining our client means becoming part of a supportive and professional organisation dedicated to making a difference. We offer a competitive salary package, comprehensive training and professional development opportunities, and a chance to work in a fulfilling and rewarding field. Employees also benefit from performance-based bonuses, a retirement fund contribution, and access to employee wellness programs. You will have the opportunity to lead impactful initiatives and shape the future of community care in Johannesburg, Gauteng . We believe in work-life balance and provide a structured environment that supports both personal and professional growth. Regular performance reviews and career progression pathways are integral to our employee development strategy.