Community Support Manager

Placements24; Johannesburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Professional development opportunities

Career advancement

Job summary

Placements24 is seeking a Community Support Manager in Johannesburg, Gauteng to oversee and enhance delivery of community services. You will lead social workers, caregivers and support staff, ensuring regulatory compliance and high standards of care.

The role requires strong leadership, empathy, and operational acumen with travel within the region. Ideal candidates will have a relevant degree and at least 5 years in a management role within social care, plus experience with case management

Qualifications

• A relevant degree or diploma in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years of experience in a management or supervisory role within the Community & Social Care sector.
• Proven experience in managing teams and delivering community-based services.
• In-depth knowledge of social welfare legislation, policies, and best practices in South Africa.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in relevant software, including case management systems.
• A valid driver's license and willingness to travel within the Johannesburg, Gauteng region.

Responsibilities

• Develop, implement, and monitor community support programs and initiatives.
• Manage a diverse team of social workers, caregivers, and support staff, providing guidance, training, and performance management.
• Oversee the day-to-day operations of community care services, ensuring compliance with all relevant regulations and standards.
• Build and maintain strong relationships with local authorities, community partners, and stakeholders.
• Manage budgets, resources, and program expenditures effectively.
• Conduct needs assessments and develop individualized care plans for service users.
• Ensure the highest quality of care and support is delivered to all individuals accessing services.
• Address and resolve any issues or complaints raised by service users or their families.
• Contribute to strategic planning and policy development for the organization's community outreach efforts.
• Uphold the organization's values and mission in all aspects of work.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Case management software

Education

Degree or diploma in Social Work/Community Development/Psychology

Tools

Case management software

Job description

About the Role

Our client, a leading organization in the Community & Social Care sector, is seeking a dedicated and experienced Community Support Manager to join their dynamic team in Johannesburg, Gauteng . This pivotal role involves overseeing and enhancing the delivery of essential community services, ensuring high standards of care and support are consistently met. The successful candidate will play a crucial part in fostering a positive and impactful environment for both service users and the support staff. This is an excellent opportunity for a motivated professional to make a significant difference within the local community and contribute to the strategic growth of the organization. The role requires a blend of strong leadership, empathy, and operational acumen to navigate the complexities of social care provision.

Key Responsibilities

• Develop, implement, and monitor community support programs and initiatives.
• Manage a diverse team of social workers, caregivers, and support staff, providing guidance, training, and performance management.
• Oversee the day-to-day operations of community care services, ensuring compliance with all relevant regulations and standards.
• Build and maintain strong relationships with local authorities, community partners, and stakeholders.
• Manage budgets, resources, and program expenditures effectively.
• Conduct needs assessments and develop individualized care plans for service users.
• Ensure the highest quality of care and support is delivered to all individuals accessing services.
• Address and resolve any issues or complaints raised by service users or their families.
• Contribute to strategic planning and policy development for the organization's community outreach efforts.
• Uphold the organization's values and mission in all aspects of work.

Requirements

• A relevant degree or diploma in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years of experience in a management or supervisory role within the Community & Social Care sector.
• Proven experience in managing teams and delivering community-based services.
• In-depth knowledge of social welfare legislation, policies, and best practices in South Africa.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Proficiency in relevant software, including case management systems.
• A valid driver's license and willingness to travel within the Johannesburg, Gauteng region.
• Passion for community service and a commitment to improving the lives of vulnerable individuals.
• Ability to work effectively in a challenging and rewarding environment.

Benefits

• Our client offers a competitive remuneration package commensurate with experience and qualifications.
• Employees benefit from comprehensive medical aid contributions, a generous provident fund, ongoing professional development opportunities, and a supportive work environment.
• The role provides significant scope for career advancement within a well-respected organization dedicated to making a tangible difference in the Johannesburg community.
• You will have the opportunity to lead impactful projects and contribute to meaningful social change.