Community Support Manager

Placements24; Centurion; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Hybrid work flexibility

Generous annual leave

Wellness programs

Pension fund contributions

Supportive team environment

Job summary

Placements24 in Centurion, Gauteng seeks a Community Support Manager to lead and coordinate social care services for individuals and families. You will supervise a team, develop needs-based plans, and work with partners to improve community well-being.

The role requires a tertiary qualification in a related field, 5+ years of experience, and strong leadership and stakeholder engagement skills. Hybrid work flexibility is available.

Qualifications

• Tertiary qualification in social work or related field.
• 5+ years of experience in Community & Social Care.
• Experience leading and motivating a team.
• In-depth knowledge of South Africa's social welfare systems.
• Excellent communication and negotiation skills.
• Strong organizational and project management abilities.
• Driver's license and willingness to travel within Gauteng.
• Commitment to social justice and community empowerment.

Responsibilities

• Develop and implement comprehensive community support strategies aligned with organizational goals.
• Oversee day-to-day operations of community outreach programs, ensuring high service standards.
• Manage a team of support workers with guidance and supervision.
• Conduct needs assessments for individuals and families, creating personalized plans.
• Liaise with external agencies, healthcare providers, and local government bodies.
• Monitor program effectiveness, collect data, and report on KPIs.
• Ensure compliance with legislation, policies, and ethical guidelines in Gauteng.
• Respond to and manage crisis situations calmly and professionally.
• Organize and facilitate community engagement events and workshops.
• Maintain accurate and confidential client records.

Skills

People leadership

Communication skills

Project management

CRM software

Education

Tertiary qualification in Social Work / Psychology / Community Development

Tools

CRM software

Office applications

Job description

About the Role

Our client, a leading provider in community well-being initiatives, is seeking a dedicated and experienced Community Support Manager to join their dynamic team in Centurion, Gauteng . This pivotal role focuses on enhancing the lives of individuals and families by coordinating and delivering essential social care services. You will be instrumental in fostering a supportive environment, ensuring client needs are met with compassion and professionalism. The ideal candidate will possess a strong understanding of social care frameworks and a proven track record in managing community-based programs. This is a fantastic opportunity to make a tangible difference within a well-respected organization. The role requires a blend of strategic planning, hands‑on coordination, and empathetic leadership to navigate the complexities of community support. Your contributions will directly impact the well‑being of vulnerable populations in the Centurion area.

Key Responsibilities

• Develop and implement comprehensive community support strategies aligned with organizational goals.
• Oversee the day-to-day operations of community outreach programs, ensuring high standards of service delivery.
• Manage a team of support workers, providing guidance, supervision, and professional development opportunities.
• Conduct needs assessments for individuals and families, developing personalized support plans.
• Liaise with external agencies, healthcare providers, and local government bodies to create integrated support networks.
• Monitor program effectiveness, collect data, and prepare reports on key performance indicators.
• Ensure compliance with all relevant legislation, policies, and ethical guidelines in the Gauteng region.
• Respond to and manage crisis situations with a calm and professional demeanor.
• Organize and facilitate community engagement events and workshops.
• Maintain accurate and confidential client records.

Requirements

• A relevant tertiary qualification in Social Work, Psychology, Community Development, or a related field.
• Minimum of 5 years of experience in a similar role within the Community & Social Care sector.
• Proven experience in managing and motivating a team.
• In-depth knowledge of social welfare systems and support services in South Africa .
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational and project management abilities.
• Proficiency in using CRM software and standard office applications.
• Ability to work effectively under pressure and manage competing priorities.
• A valid driver's license and willingness to travel within the Gauteng province.
• Demonstrated commitment to social justice and community empowerment.

Benefits

• Competitive annual salary package.
• Opportunities for professional growth and further training.
• A supportive and collaborative work environment.
• Contribution to impactful community projects.
• Generous annual leave allowance.
• Access to wellness programs.
• Pension fund contributions.
• Potential for hybrid work flexibility.