Community Support Specialist - Children's Services

Placements24; Johannesburg; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Retirement fund

Medical aid options

Paid time off

Flexible working arrangements

Job summary

Placements24 in Johannesburg seeks a dedicated Community Support Specialist to deliver essential services to vulnerable individuals and families. You will connect clients with resources, advocate for their needs, and collaborate with stakeholders to ensure coordinated care in the Gauteng region.

The role requires strong interpersonal skills, empathy, and knowledge of social welfare systems to promote social inclusion and well-being in the community.

Qualifications

• Degree or diploma in Social Work, Psychology, or related field.
• Minimum 3 years of experience in community support or similar role.
• Experience conducting needs assessments and developing support plans.
• Knowledge of social welfare systems in Johannesburg.

Responsibilities

• Conduct comprehensive needs assessments for clients, identifying areas of concern and developing individualized support plans.
• Provide direct support and guidance to clients, assisting them with accessing social services, housing, healthcare, and employment opportunities.
• Facilitate support groups and workshops aimed at empowering clients and improving their coping mechanisms.
• Maintain accurate and confidential client records, documenting all interactions and progress.
• Collaborate with other community organizations, government agencies, and healthcare providers to ensure a coordinated approach to client care.
• Advocate on behalf of clients to ensure their rights are protected and their needs are met.
• Respond to crisis situations with empathy and professionalism, providing immediate support and referrals.
• Continuously monitor client progress and adjust support plans as necessary.
• Participate in ongoing training and professional development to stay abrebreast of best practices in community care.
• Contribute to program development and evaluation efforts to enhance service delivery.

Skills

Interpersonal skills

Active listening

Communication skills

Teamwork

Empathy

Education

Bachelor’s degree in Social Work or related field

Tools

Record-keeping software

Case management software

Administrative skills

Job description

About the Role

Our client is seeking a dedicated and compassionate Community Support Specialist to join their dynamic team in Johannesburg, Gauteng . This role is pivotal in delivering essential support services to vulnerable individuals and families within the community. You will be instrumental in fostering a supportive environment, connecting clients with resources, and advocating for their needs. The position requires a proactive individual with excellent interpersonal skills and a genuine commitment to social welfare. We are looking for someone who can build trust and rapport with diverse populations, offering guidance and practical assistance. This role is crucial for enhancing the well-being of our community members and promoting social inclusion. You will work closely with various stakeholders to ensure comprehensive care is provided. The ideal candidate will possess a strong understanding of social dynamics and community challenges.

Key Responsibilities

• Conduct comprehensive needs assessments for clients, identifying areas of concern and developing individualized support plans.
• Provide direct support and guidance to clients, assisting them with accessing social services, housing, healthcare, and employment opportunities.
• Facilitate support groups and workshops aimed at empowering clients and improving their coping mechanisms.
• Maintain accurate and confidential client records, documenting all interactions and progress.
• Collaborate with other community organizations, government agencies, and healthcare providers to ensure a coordinated approach to client care.
• Advocate on behalf of clients to ensure their rights are protected and their needs are met.
• Respond to crisis situations with empathy and professionalism, providing immediate support and referrals.
• Continuously monitor client progress and adjust support plans as necessary.
• Participate in ongoing training and professional development to stay abreast of best practices in community care.
• Contribute to program development and evaluation efforts to enhance service delivery.

Requirements

• A relevant degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3 years of experience in community support, social services, or a similar role.
• Proven ability to conduct needs assessments and develop effective support plans.
• Strong understanding of social welfare systems and available community resources in Johannesburg .
• Excellent communication, interpersonal, and active listening skills.
• Ability to work independently and as part of a team.
• Proficiency in record-keeping and case management software.
• Valid driver's license and access to a reliable vehicle may be advantageous.
• Demonstrated empathy, patience, and resilience when working with diverse and potentially challenging client populations.
• Knowledge of relevant legislation and ethical practices in social care.

Benefits

Our client offers a competitive salary commensurate with experience, ranging from R per annum . This role provides an excellent opportunity for professional growth within the community and social care sector. You will benefit from a supportive team environment, ongoing training opportunities, and the chance to make a significant positive impact in the Gauteng region. We also provide opportunities for further specialization and career advancement. Contribution to a retirement fund and comprehensive medical aid options are available to eligible employees. Paid time off and opportunities for flexible working arrangements are part of our commitment to employee well-being.