Community Support Specialist

Placements24; Midrand; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Competitive salary package

Professional development opportunities

Supportive and collaborative work环境

Medical aid and pension contributions

Job summary

Placements24 is seeking a compassionate Community Support Specialist to join our client in Midrand, Gauteng. You will assess needs, connect clients with housing, healthcare, employment services, and education programs, and advocate for their rights.

With a Bachelor's degree and at least 3 years in social care, you will document progress, collaborate with agencies, and deliver crisis support when needed. A valid driver's license and willingness to travel within Midrand are required.

Qualifications

• Bachelor's degree in Social Work, Psychology, Community Development or related field.
• Minimum of 3 years of experience in a similar community support or social care role.
• Experience in case management, needs assessment, and client advocacy.
• Strong knowledge of social welfare systems and resources in Gauteng.
• Excellent communication, interpersonal and active listening skills.
• Proficiency with Microsoft Office and client management databases.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel within Midrand and surrounding areas.
• Empathy, resilience and strong ethical compass.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop and implement tailored support plans, connecting clients with housing, healthcare, employment services, and education programs.
• Provide ongoing emotional support, guidance, and advocacy for clients throughout their journey.
• Organise and facilitate community outreach programs and workshops to raise awareness and promote engagement.
• Maintain accurate and confidential client records and prepare regular progress reports.
• Collaborate with other community organisations, government agencies, and stakeholders to ensure seamless service delivery.
• Respond to crisis situations with professionalism and provide immediate assistance.
• Monitor and evaluate the effectiveness of support interventions, making adjustments as needed.

Skills

Interpersonal skills

Needs assessment

Case management

Client advocacy

Communication

Active listening

Independent & teamwork

Travel willingness

Education

Bachelor's degree in Social Work / Psychology / Community Development

Tools

Client management databases

Microsoft Office Suite

Job description

About the Role

Our client, a leading organisation dedicated to enhancing community well-being, is seeking a compassionate and driven Community Support Specialist to join their dynamic team in Midrand, Gauteng. This role is pivotal in delivering essential services and fostering positive social outcomes for individuals and families within the community. You will be instrumental in connecting people with vital resources, providing guidance, and advocating for their needs. The ideal candidate possesses exceptional interpersonal skills, a deep understanding of social challenges, and a genuine commitment to making a difference. This is an opportunity to contribute significantly to the social fabric of Midrand and to grow professionally within a supportive and impactful environment. We are looking for an individual who can blend empathy with practical problem-solving to address diverse community needs effectively.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop and implement tailored support plans, connecting clients with appropriate resources such as housing, healthcare, employment services, and educational programs.
• Provide ongoing emotional support, guidance, and advocacy for clients throughout their journey.
• Organise and facilitate community outreach programs and workshops to raise awareness and promote engagement.
• Maintain accurate and confidential client records and prepare regular progress reports.
• Collaborate effectively with other community organisations, government agencies, and stakeholders to ensure seamless service delivery.
• Respond to crisis situations with professionalism and provide immediate assistance.
• Monitor and evaluate the effectiveness of support interventions, making adjustments as needed.

Requirements

• A Bachelor's degree in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3 years of experience in a similar community support or social care role.
• Proven experience in case management, needs assessment, and client advocacy.
• Strong understanding of social welfare systems and community resources in the Gauteng region.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in Microsoft Office Suite and experience with client management databases.
• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
• Valid driver's license and willingness to travel within the Midrand and surrounding areas.
• Empathy, resilience, and a strong ethical compass.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for professional development and continuous learning.
• A supportive and collaborative work environment.
• The chance to make a tangible impact on the lives of individuals and the community.
• Contribution to the growth and success of a respected community organisation.
• Medical aid and pension fund contributions.