Community Support Coordinator - Gauteng

Placements24; Midrand; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Provident fund

Medical aid

Paid time off

Mission-driven environment

Job summary

Placements24 in Midrand, Gauteng, is seeking a compassionate Community Support Coordinator to lead tailored support plans for vulnerable individuals and families. You will collaborate with partners to access services and advocate for clients' well‑being.

The role requires a relevant degree, 3–5 years' experience in social care, and strong communication, data handling, and crisis intervention skills. Travel within Gauteng and a commitment to ethical, client-centered care are essential.

Qualifications

• A relevant degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3-5 years of experience in a similar community support or social care role.
• Proven experience in case management, needs assessment, and support plan development.
• Excellent communication, interpersonal, and active listening skills.
• Strong understanding of the social challenges faced by vulnerable populations in South Africa.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in data management and report writing.
• Valid driver's license and willingness to travel within the Gauteng province.
• Empathy, resilience, and a non-judgmental approach to client support.
• Knowledge of local community resources and support networks in Midrand is advantageous.

Responsibilities

• Develop, implement, and monitor individualized support plans for clients, addressing their specific needs and goals.
• Conduct regular assessments to evaluate client progress and adjust support strategies as necessary.
• Liaise with external agencies, healthcare providers, and educational institutions to facilitate access to services and resources.
• Provide emotional support, guidance, and crisis intervention to clients and their families.
• Organise and facilitate community outreach programs and workshops to promote awareness and engagement.
• Maintain accurate and confidential client records in compliance with organisational policies and data protection regulations.
• Collaborate with the wider support team to share insights, best practices, and collective problem-solving.
• Advocate for clients' rights and needs within the community and with service providers.
• Assist in the recruitment, training, and supervision of volunteers and support staff as required.
• Contribute to the development and refinement of support service protocols and frameworks.

Skills

Communication

Active listening

Interpersonal skills

Data management

Report writing

Empathy

Teamwork

Education

Social Work degree

Related field diploma

Job description

About the Role

Our client, a leading provider of community-based support services, is seeking a dedicated and compassionate Community Support Coordinator to join their dynamic team in the Midrand, Gauteng region. This role is pivotal in ensuring vulnerable individuals and families receive the comprehensive care and assistance they need to thrive. You will be instrumental in fostering a supportive environment, facilitating access to essential resources, and advocating for the well‑being of community members. This is an opportunity to make a tangible difference in the lives of many, working within a collaborative and mission‑driven organisation dedicated to social upliftment and empowerment. The role requires a proactive approach and a commitment to upholding the highest standards of care and ethical practice. You will work closely with various stakeholders to develop and implement tailored support plans, ensuring client needs are met with dignity and respect. The ideal candidate will possess a strong understanding of social challenges and a passion for community development. We are looking for an individual who can bring fresh perspectives and innovative solutions to our support programmes, enhancing their effectiveness and reach within the Midrand community and surrounding areas. This position offers a challenging yet rewarding career path for those passionate about social impact.

Key Responsibilities

• Develop, implement, and monitor individualized support plans for clients, addressing their specific needs and goals.
• Conduct regular assessments to evaluate client progress and adjust support strategies as necessary.
• Liaise with external agencies, healthcare providers, and educational institutions to facilitate access to services and resources.
• Provide emotional support, guidance, and crisis intervention to clients and their families.
• Organise and facilitate community outreach programs and workshops to promote awareness and engagement.
• Maintain accurate and confidential client records in compliance with organisational policies and data protection regulations.
• Collaborate with the wider support team to share insights, best practices, and collective problem-solving.
• Advocate for clients' rights and needs within the community and with service providers.
• Assist in the recruitment, training, and supervision of volunteers and support staff as required.
• Contribute to the development and refinement of support service protocols and frameworks.

Requirements

• A relevant degree or diploma in Social Work, Psychology, Community Development, or a related field.
• Minimum of 3-5 years of experience in a similar community support or social care role.
• Proven experience in case management, needs assessment, and support plan development.
• Excellent communication, interpersonal, and active listening skills.
• Strong understanding of the social challenges faced by vulnerable populations in South Africa.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in data management and report writing.
• Valid driver's license and willingness to travel within the Gauteng province.
• Empathy, resilience, and a non-judgmental approach to client support.
• Knowledge of local community resources and support networks in Midrand is advantageous.

Benefits

• Competitive annual salary package commensurate with experience and qualifications.
• Opportunities for professional development and continuous learning through workshops and training.
• A supportive and collaborative work environment dedicated to making a positive social impact.
• Contribution to a provident fund and medical aid scheme.
• Paid time off for personal and professional growth.
• The chance to be part of a meaningful mission, directly impacting community well‑being in Gauteng.
• Exposure to diverse community needs and innovative support strategies.