Community Support Worker (Children's Services)

Placements24; Midrand; Hybrid; ZAR 180,000 - 280,000; Full time

Job summary

Placements24 is seeking a compassionate Community Support Worker for a role based in Midrand, Gauteng. You will support vulnerable individuals and families, help them access resources, and promote independence through person-centered plans and advocacy.

You will work with a multidisciplinary team to ensure holistic care, maintain confidential records, and participate in training to advance professional development. A driver’s license is desirable, with a hybrid office arrangement in place.

Qualifications

• Excellent communication, interpersonal, and active listening skills.
• Ability to build rapport and relate to clients from diverse backgrounds.
• Experience in case management and client records.
• Exposure to social welfare systems and community resources in Gauteng.
• Commitment to confidentiality and ethical practice.

Responsibilities

• Conduct initial assessments of client needs and develop personalized support plans.
• Provide emotional support and practical assistance to clients, including accompanying them to appointments and daily tasks.
• Coordinate care with service providers, government agencies, and community organisations.
• Maintain accurate, confidential client records and progress reports.
• Facilitate life skills sessions, social integration activities, and wellbeing workshops.
• Respond to crises and apply appropriate intervention strategies.
• Promote client self-advocacy and empowerment.
• Attend regular team meetings and supervision sessions.
• Adhere to organisational policies, procedures and ethics.
• Pursue ongoing professional development and training.

Skills

Communication skills

Interpersonal skills

Active listening

Education

Social Work or related field qualification

Community Development related qualification

Psychology related qualification

Job description

About the Role

Our client, a leading organisation in the Community & Social Care sector, is seeking a compassionate and dedicated Community Support Worker to join their dynamic team. This role is based in the vibrant community of Midrand, Gauteng . The primary focus of this position is to provide essential support and assistance to vulnerable individuals and families, helping them to access resources, improve their quality of life, and achieve greater independence. You will be instrumental in fostering a supportive environment where clients feel valued and empowered. This is an excellent opportunity to make a tangible difference in people's lives within a professional and collaborative setting. The successful candidate will work closely with a multidisciplinary team to ensure comprehensive care is delivered.

Key Responsibilities

• Conduct initial assessments of client needs and develop personalized support plans.
• Provide emotional support and practical assistance to clients, including accompanying them to appointments and helping with daily living tasks.
• Liaise with other service providers, government agencies, and community organisations to coordinate care and advocacy.
• Maintain accurate and confidential client records and progress reports.
• Facilitate group sessions and workshops focused on life skills, social integration, and well-being.
• Respond to crisis situations and implement appropriate intervention strategies.
• Promote client self-advocacy and empowerment.
• Participate in regular team meetings and supervision sessions.
• Adhere to all organisational policies, procedures, and ethical guidelines.
• Continuously seek opportunities for professional development and training.

Requirements

• A relevant qualification in Social Work, Community Development, Psychology, or a related field.
• Proven experience (minimum 2-3 years) working in a similar community support role.
• Strong understanding of social welfare systems and community resources in Gauteng .
• Excellent communication, interpersonal, and active listening skills.
• Ability to empathize with clients from diverse backgrounds and experiences.
• Proficiency in case management and report writing.
• Demonstrated problem-solving and crisis intervention skills.
• A valid driver's license and reliable access to a vehicle are highly desirable.
• Must be able to pass a comprehensive background check.
• Commitment to confidentiality and ethical practice.

Benefits

Our client offers a competitive salary package commensurate with experience, along with comprehensive benefits. This includes access to ongoing professional development and training opportunities, a supportive and collaborative work environment, and the chance to be part of a mission-driven organisation dedicated to improving community well-being. There are also opportunities for career progression within the organisation. The hybrid work model offers a balance between in-office collaboration and remote flexibility, promoting a healthy work-life balance. Join us and contribute to meaningful social impact in Midrand .