Community Support Coordinator - Johannesburg Metro

Placements24; Johannesburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid annual leave

Job summary

Placements24 in Johannesburg is seeking a compassionate Community Support Coordinator to enhance the well-being of community members by coordinating access to essential services and support networks. You will liaise with organizations, coordinate outreach programs, and provide direct assistance to individuals and families in a hybrid work model.

The role emphasizes proactive needs assessment, partnership building with NGOs and government agencies, and organizing workshops and advocacy for

Qualifications

• Bachelor's degree required in social work, psychology, sociology, community development or related field.
• Minimum 3 years' experience in community work, social services or program coordination.
• Strong interpersonal, communication and negotiation skills required.

Responsibilities

• Develop and implement community support programs and initiatives.
• Assess needs of individuals and families; provide referrals to social services and healthcare resources.
• Coordinate outreach activities and events to raise awareness of services.

Skills

Interpersonal skills

Needs assessment

Case management

Referral services

Negotiation

MS Office

CRM software

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office Suite

CRM software

Job description

About the Role

Our client is seeking a compassionate and organized Community Support Coordinator to join their vibrant team in Johannesburg, Gauteng . This role is dedicated to enhancing the well-being of community members by facilitating access to essential services and support networks. The ideal candidate will possess strong interpersonal skills, a deep understanding of community needs, and a passion for social welfare. You will be responsible for liaising with various organizations, coordinating outreach programs, and providing direct assistance to individuals and families. This position requires a proactive approach to identifying needs and developing effective solutions within the Johannesburg community. The role involves a hybrid work model, blending essential on-site engagement with flexible remote administrative tasks.

Key Responsibilities

• Develop and implement community support programs and initiatives.
• Assess the needs of individuals and families, providing referrals to relevant social services, healthcare providers, and educational resources.
• Coordinate outreach activities and events to promote awareness of available support services.
• Build and maintain strong relationships with community stakeholders, local government agencies, NGOs, and other service providers.
• Manage case files, track client progress, and maintain accurate and confidential records.
• Organize and facilitate workshops, support groups, and information sessions for community members.
• Assist in grant writing and fundraising efforts to secure resources for community programs.
• Prepare reports on program activities, outcomes, and community impact for management and stakeholders.
• Provide direct support and advocacy for vulnerable individuals and families within the community.
• Stay informed about relevant social policies, community issues, and available resources in the Gauteng region.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, Community Development, or a related field.
• Minimum of 3 years of experience in community work, social services, or program coordination.
• Proven experience in needs assessment, case management, and referral services.
• Excellent interpersonal, communication, and negotiation skills.
• Strong organizational and project management abilities.
• Demonstrated ability to work effectively with diverse populations and build community partnerships.
• Proficiency in standard office software (Microsoft Office Suite) and experience with client management databases.
• Understanding of the social landscape and service providers within Johannesburg .
• Ability to work effectively in a hybrid model, managing remote and on-site responsibilities.
• Passion for social justice and commitment to community empowerment.

Benefits

• Our client offers a competitive annual salary and a comprehensive benefits package, including medical aid, a provident fund, and paid annual leave.
• The hybrid work arrangement provides excellent flexibility for work-life balance.
• This role offers significant opportunities for professional growth through workshops, training, and attending relevant community development conferences.
• You will be part of a dedicated team making a tangible difference in the lives of many within the Johannesburg community.
• The organization fosters a collaborative and supportive work culture.
• Additionally, employees may have opportunities to participate in cross-departmental projects and initiatives, expanding their experience.
• This is an excellent opportunity to advance your career in the social care sector while contributing meaningfully to society.