Community Support Manager (Midrand)

Placements24; Midrand; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund participation

Generous leave allowance

Professional development

Meaningful social impact

Collaborative work environment

Job summary

Placements24 in Midrand, Gauteng, is seeking a seasoned Community Support Manager to lead and expand essential outreach services for vulnerable individuals and families.

You will build strong partnerships with local government, community groups and stakeholders, oversee a team of community support workers, and drive program planning, delivery, and impact assessment. The role requires leadership, empathy, and a commitment to social change.

Qualifications

• Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years in community development, social work, or a related management role.
• Proven experience in program management, including planning, implementation, and evaluation.
• Strong ability to build and manage relationships with diverse stakeholders.
• Excellent leadership, team management, and interpersonal skills.
• Excellent communication, presentation, and report-writing abilities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Understanding Gauteng's social challenges and community dynamics.
• Valid driver's license and willingness to travel within the region.

Responsibilities

• Develop, implement, and manage community outreach programs and support services aligned with the organization's mission.
• Build and maintain relationships with community stakeholders, local government agencies, and partner organizations in Midrand.
• Lead, mentor, and supervise a team of community support workers, ensuring high performance and professional development.
• Conduct needs assessments and evaluate program effectiveness, making data-driven adjustments to service delivery.
• Manage program budgets, resources, and grant reporting, ensuring compliance and financial accountability.
• Organize and facilitate community events, workshops, and awareness campaigns to promote engagement and support.
• Act as a primary point of contact for community inquiries and concerns, providing timely resolutions.
• Advocate for community needs and contribute to policy development related to social welfare and support services.

Skills

Leadership

Team management

Interpersonal skills

Communication

Report writing

CRM software

Microsoft Office

Data-driven decision making

Education

Bachelor's degree in Social Work, Community Development, Psychology or related field

Tools

CRM software

Database management systems

Job description

About the Role

Our client, a leading non-profit organization dedicated to enhancing community well-being, is seeking a passionate and experienced Community Support Manager to oversee and expand our vital services in the Midrand area. This role is pivotal in fostering strong community partnerships, developing impactful outreach programs, and ensuring the delivery of high-quality support to vulnerable individuals and families. The successful candidate will be instrumental in shaping the strategic direction of our community initiatives, driving positive social change, and building a more inclusive and supportive environment. We are looking for a compassionate leader who is adept at navigating complex social issues and is committed to making a tangible difference. This position offers a unique opportunity to lead a dedicated team and contribute significantly to the sustainability and growth of essential community services. Join us in our mission to empower individuals and strengthen communities across Gauteng.

Key Responsibilities

• Develop, implement, and manage community outreach programs and support services aligned with the organization's mission.
• Build and maintain strong relationships with community stakeholders, local government agencies, and partner organizations in Midrand.
• Lead, mentor, and supervise a team of community support workers, ensuring high performance and professional development.
• Conduct needs assessments and evaluate program effectiveness, making data-driven adjustments to service delivery.
• Manage program budgets, resources, and grant reporting, ensuring compliance and financial accountability.
• Organize and facilitate community events, workshops, and awareness campaigns to promote engagement and support.
• Act as a primary point of contact for community inquiries and concerns, providing timely and effective resolution.
• Advocate for the needs of the community and contribute to policy development related to social welfare and support services.

Requirements

• Bachelor's degree in Social Work, Community Development, Psychology, or a related field.
• Minimum of 5 years of experience in community development, social work, or a related management role.
• Proven experience in program management, including planning, implementation, and evaluation.
• Demonstrated ability to build and manage relationships with diverse stakeholders.
• Strong leadership, team management, and interpersonal skills.
• Excellent communication, presentation, and report-writing abilities.
• Proficiency in Microsoft Office Suite and experience with CRM or database management systems.
• A deep understanding of the social challenges and community dynamics within Gauteng.
• Valid driver's license and willingness to travel within the region.

Benefits

• Our client values its employees and offers a comprehensive benefits package designed to support your well-being and professional growth.
• This includes a competitive salary, medical aid contribution, retirement fund participation, generous leave allowance, ongoing professional development opportunities, and the profound satisfaction of contributing to meaningful social impact in Midrand and surrounding areas.
• We foster a collaborative and supportive work environment where your contributions are recognized and valued.