Client Support Coordinator

Placements24; Sandton; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Dental benefits

Retirement plan

Paid time off

Professional development

Prime Sandton location

Job summary

Placements24 is seeking a diligent Client Support Coordinator in Sandton to ensure smooth operations and excellent service delivery for our clients. You will manage client communications and coordinate support activities.

The role requires strong organizational skills, the ability to multitask, and proficiency in Microsoft Office and CRM systems. A proactive, customer-focused mindset is essential in this fast-paced Gauteng environment.

Qualifications

• Experience in client support, administrative or coordination roles.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office and CRM software.
• Able to multitask and prioritize in a fast-paced environment.
• Professional, customer-centric attitude.

Responsibilities

• Serve as primary point of contact for client inquiries.
• Coordinate with internal teams to resolve client issues.
• Maintain accurate client records in the CRM.
• Schedule and prepare for client meetings and follow-ups.
• Assist in preparing reports and presentations for clients.
• Identify opportunities to improve client satisfaction and efficiency.

Skills

Client support

Administrative coordination

Organizational skills

Time management

Communication skills

CRM software

Tools

Microsoft Office Suite

CRM software

Job description

About the Role

Our client is searching for a diligent Client Support Coordinator to join their team, based in the vibrant business hub of Sandton . This role is central to ensuring smooth operations and excellent service delivery for the company's clientele. You will be responsible for managing client communications, coordinating support activities, and ensuring that all client needs are addressed promptly and professionally. This position requires strong organizational skills and a proactive approach to client engagement within the Gauteng region.

Key Responsibilities

• Serve as a primary point of contact for client inquiries and requests.


• Coordinate with internal teams to ensure timely resolution of client issues.


• Maintain accurate client records and update information in the CRM system.


• Schedule and prepare for client meetings and follow-up communications.


• Assist in the preparation of reports and presentations for clients.


• Identify opportunities to improve client satisfaction and operational efficiency.

Requirements

• Previous experience in a client support , administrative, or coordination role.


• Excellent organizational and time management skills.


• Strong written and verbal communication abilities.


• Proficiency in Microsoft Office Suite and CRM software.


• Ability to multitask and prioritize effectively in a fast-paced environment.


• A professional and customer-centric attitude.

Benefits

• Competitive annual salary.


• Comprehensive health, dental, and retirement benefits.


• Paid time off and company holidays.


• Opportunities for professional development and training.


• A dynamic and collaborative work environment in a prime location.