Client Support Administrator

Placements24; Vereeniging; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work environment

Access to company-provided resources &

Training opportunities

Job summary

Placements24 in Vereeniging is seeking a client support administrator to join our operations. The role focuses on managing client records, processing requests, and providing essential administrative support to ensure smooth service delivery.

You will communicate with clients and internal teams to resolve issues and coordinate across departments. The position offers a hybrid work model, office-based collaboration, and training opportunities.

Qualifications

• Proven experience in an administrative or client support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage client records and ensure information is accurate and up-to-date in the database.
• Process client applications, requests, and transactions accurately and within required timeframes.
• Provide administrative support to the sales and support teams.
• Respond to client inquiries via email and phone, addressing basic issues or escalating them as needed.
• Prepare reports and documentation related to client activities.
• Coordinate with various departments to meet client needs promptly.

Skills

Organizational skills

Time management

Written and verbal communication

CRM systems

Microsoft Office Suite

Tools

CRM systems

Microsoft Office

Job description

About the Role

Our client is looking for a detail-oriented and organized Client Support Administrator to join their operations in Vereeniging . You will manage client accounts, process requests, and provide essential administrative support to ensure seamless service delivery. This role requires a proactive individual who can effectively communicate with clients and internal teams. It's a great opportunity for someone seeking a challenging role within a reputable organization that values efficiency and client satisfaction. The hybrid model offers flexibility while maintaining team collaboration.

Key Responsibilities

• Manage client records and ensure all information is accurate and up-to-date in the database.
• Process client applications, requests, and transactions accurately and within required timeframes.
• Provide administrative support to the sales and support teams.
• Respond to client inquiries via email and phone, addressing basic issues or escalating them appropriately.
• Prepare reports and documentation related to client activities.
• Coordinate with various departments to ensure client needs are met promptly.

Requirements

• Proven experience in an administrative or client support role.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
• Ability to handle confidential information with discretion.
• A customer-focused approach with a problem-solving mindset.

Benefits

• Competitive contract rate with potential for extension.
• Hybrid work environment offering flexibility and office-based collaboration.
• Access to company-provided resources and training.
• Opportunity to work with a reputable organization in Vereeniging .
• Gain valuable experience in client administration and support.