Client Support Administrator

Placements24; Benoni; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Health and retirement benefits

Professional development and training

Team-oriented environment in Benoni

Job summary

Placements24 in Benoni, Gauteng, is seeking a detail-oriented Client Support Administrator to join our team. This role focuses on managing client communications, processing requests, and maintaining accurate client records in a hybrid work model.

You will liaise between clients and internal teams, prepare reports, and support operational efficiency, requiring strong organizational and communication skills and proficiency with Microsoft Office and CRM systems.

Qualifications

• Previous experience in an administrative, support, or client-facing role.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to work effectively both independently and as part of a hybrid team.

Responsibilities

• Manage and maintain client databases and records with accuracy and attention to detail.
• Process client requests, orders, and account updates efficiently.
• Serve as a point of contact for clients, responding to inquiries and providing administrative assistance.
• Coordinate with internal teams to ensure client needs are met promptly and effectively.
• Prepare reports and documentation related to client activities and account status.

Skills

Organization

Communication

Interpersonal skills

MS Office

Tools

CRM systems

Job description

About the Role

Our client is looking for a detail-oriented Client Support Administrator to join their team in Benoni . This role is essential for ensuring the smooth operation of client accounts and providing timely administrative support. You will be responsible for managing client communications, processing requests, and maintaining accurate client records, acting as a key liaison between clients and internal departments. This position offers a great opportunity for an organized and proactive individual to contribute to client satisfaction and operational efficiency within a hybrid work model that combines the benefits of office collaboration and remote flexibility in Gauteng .

Key Responsibilities

• Manage and maintain client databases and records with accuracy and attention to detail.
• Process client requests, orders, and account updates efficiently.
• Serve as a point of contact for clients, responding to inquiries and providing administrative assistance.
• Coordinate with internal teams to ensure client needs are met promptly and effectively.
• Prepare reports and documentation related to client activities and account status.

Requirements

• Previous experience in an administrative, support, or client-facing role.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficiency in office software (e.g., Microsoft Office Suite) and CRM systems.
• Ability to work effectively both independently and as part of a team in a hybrid setting.

Benefits

• Competitive salary and potential for annual reviews.
• Hybrid work arrangement offering flexibility.
• Health and retirement benefits.
• Opportunities for professional development and training.
• A supportive and team-oriented work environment in Benoni .