Client Support Coordinator

Placements24; Noord-Kaap; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Competitive contract rate

Reputable company

Exposure to client service operations

Contract extension potential

Supportive team in Kimberley

Job summary

Placements24 in Kimberley is seeking a highly organized Client Support Coordinator to join our office-based team. You will manage client communications, coordinate service delivery, and resolve inquiries promptly, contributing to smooth operations in the Northern Cape.

The role requires proven experience in client support or admin, excellent organizational and time-management skills, strong communication, and proficiency with Microsoft Office and CRM systems.

Qualifications

• Proven experience as a Client Support Coordinator, Administrator, or similar role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using Microsoft Office Suite and CRM systems.
• Ability to work effectively within an office setting and collaborate with a team.
• Detail-oriented with a proactive approach to problem-solving.

Responsibilities

• Coordinate client support activities and manage daily operational tasks.
• Liaise between clients and internal departments to ensure service requirements are met.
• Respond to client inquiries and resolve issues in a timely and efficient manner.
• Maintain accurate client records and track project progress or service delivery.
• Schedule client meetings, appointments, and service calls.
• Assist in preparing client reports and documentation.

Skills

Organizational skills

Time management

Communication

CRM proficiency

Tools

Microsoft Office Suite

CRM systems

Job description

About the Role

Our client is seeking a highly organized and proactive Client Support Coordinator to join their team in Kimberley . This office-based role is vital for ensuring the smooth delivery of services and providing exceptional support to clients. You will manage client communications, coordinate service delivery, and resolve inquiries promptly. This position is perfect for an individual with excellent organizational skills and a dedication to client satisfaction, contributing significantly to operations in the Northern Cape .

Key Responsibilities

• Coordinate client support activities and manage daily operational tasks.
• Liaise between clients and internal departments to ensure service requirements are met.
• Respond to client inquiries and resolve issues in a timely and efficient manner.
• Maintain accurate client records and track project progress or service delivery.
• Schedule client meetings, appointments, and service calls.
• Assist in preparing client reports and documentation.

Requirements

• Proven experience as a Client Support Coordinator , Administrator, or similar role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficiency in using office software (Microsoft Office Suite) and CRM systems.
• Ability to work effectively within an office setting and collaborate with a team.
• Detail-oriented with a proactive approach to problem-solving.

Benefits

• Competitive contract rate.
• Opportunity to work with a reputable company.
• Exposure to various aspects of client service operations.
• Potential for contract extension or further opportunities.
• Supportive team environment in a central Kimberley location.