Client Services Coordinator

Placements24; Soweto; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive Soweto office

Paid annual leave

Company-sponsored training

Job summary

Placements24 in Soweto is seeking a proactive Client Services Coordinator to join our busy team. You will support the client services department by managing administrative tasks, coordinating client communications, and ensuring smooth delivery of services.

Ideal candidates will have strong organizational skills, be highly detail-oriented, and enjoy working in a collaborative environment with a focus on client satisfaction and efficiency.

Qualifications

• Proven experience in an administrative or client services coordination role.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• A detail-oriented approach and a proactive attitude.

Responsibilities

• Coordinate client requests and ensure they are addressed promptly by the appropriate teams.
• Manage client scheduling, appointments, and follow-ups.
• Maintain accurate client records and documentation within the CRM system.
• Assist in preparing client reports and presentations.
• Serve as a primary point of contact for client inquiries and administrative support.

Skills

Organizational skills

Time management

Multitasking

Written communication

Verbal communication

Tools

Microsoft Office

CRM software

Job description

About the Role

Our client is seeking a proactive and highly organized Client Services Coordinator to join their bustling team in Soweto . This role supports the client services department by managing administrative tasks, coordinating client communications, and ensuring the smooth delivery of services. You will play a key role in facilitating positive client interactions and supporting the overall efficiency of the client management process. Ideal for someone with strong organizational skills and a passion for client satisfaction, working within a dedicated team environment.

Key Responsibilities

• Coordinate client requests and ensure they are addressed promptly by the appropriate teams.
• Manage client scheduling, appointments, and follow-ups.
• Maintain accurate client records and documentation within the CRM system.
• Assist in preparing client reports and presentations.
• Serve as a primary point of contact for client inquiries and administrative support.

Requirements

• Proven experience in an administrative or client services coordination role.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• A detail-oriented approach and a proactive attitude.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Supportive team environment in our Soweto office.
• Paid annual leave and public holidays.
• Company-sponsored training programs.